Essential Duties and Responsibilities:

- Create and develop training curriculum and training materials based on proven adult learning techniques.

- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.

- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.

- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.

- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.

- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.

- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.

- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.

- Responsible for adhering to established safety standards.

- Develop solutions to a variety of problems of moderate scope & complexity.

- Contribute to the completion of organizational projects & goals.

- Communicate on complex or sensitive issues or draft responses for supervisor or manager.

- Perform other duties as assigned by management.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

- Experience creating training content and curriculum required

- Training facilitation experience with Medicaid and Marketplace program preferred

- Experience in adult learning techniques preferred EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.