NY HELP Yes Agency Taxation & Finance, State Title Training Specialist 1 (NY HELPS) Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 20% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address WA Harriman State Campus Building 9, Room 256 City Albany State NY Zip Code 12227 Duties Description The Training Specialist 1 will perform a variety of tasks in support of the Office of Human Resources Management, Training Resources Bureau’s goals and objectives. The incumbent must be able to perform the following Essential Functions: ·Deliver and develop training courses designed to improve the knowledge and skills of department employees and customers to enhance performance or understand policy and procedures. The incumbent needs to possess the ability to adapt and deliver courses through; classroom instruction, webinar, video conferencing and eLearning. ·Possess strong verbal and written communication skills to effectively communicate with department customers and personnel in-person, via telephone, email, and written communications. ·Analyze documentation, policies, law, electronic data, and conduct research to determine knowledge, skills and abilities needed for learning partners and prepare reports recommending new or expanded training programs. ·Proficient in MS Office, Outlook, Word, Excel, and PowerPoint with the ability to prepare documents, reports, and presentations. ·Ability to learn new systems and software to perform necessary work functions (learning management system, databases, SharePoint, eLearning authoring software, etc.). ·Evaluate training courses and classes through the use of surveys, peer evaluation, review of work reports, and supervisory evaluation. Interpret evaluation data and adapt content or performance as needed. ·Effectively utilize instructional multi-media visual aids, including but not limited to: personal computers, laptops, tablets, projectors, easels and newsprint, dry erase boards, video, audio equipment, computer-based presentations such as PowerPoint, video conferencing, and webinars. ·Strong analytical and problem-solving skills. ·Ability to work in a customer-oriented organization. ·Perform tasks effectively in both an individual and team-based environment. ·Conduct classroom training, run meetings, and facilitate project teams. ·Coordinate and disseminate course information for internal and external sources. ·Travel as needed, including overnight stays to work at regional offices or offsite locations. ·Maintain confidential information. ·Meet the Department’s time and attendance requirements. Minimum Qualifications The ability to fill this position is subject to DOB guidelines for processing personnel transactions. Note: a budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations. If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment may be made using the following:a) Employees who are currently serving in the same title are eligible for reassignment without change in title or status;b) Candidates reachable on the appropriate eligible list for this title and location;c) Employees eligible for transfer.d) This position may be filled as a two year traineeship.This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS: A bachelor's or higher degree. Additional Comments Schedule and telecommuting opportunities to be discussed at interview.New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation & Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation & Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check). Some positions may require additional credentials or a background check to verify your identity. Name Madalyne Lebitz Telephone 5184572900 Fax Email Address External.Application@tax.ny.gov Address Street WA Harriman State Campus Building 9, Room 256 City Albany State NY Zip Code 12227 Notes on Applying Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume, and unofficial transcripts. The transcripts submitted must include your name, the institution’s name, coursework, and credits awarded to be accepted.https://www7b.tax.ny.gov/HELP/gateway/HELP.home