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Job Title

Training Specialist: Training Event Coordinator

Training Specialist, Professional I

What does a successful Training Specialist, Professional I do?
As a Training Specialist at Fiserv, you will manage training plans and relationships for new implementations and migrating clients. You will be a critical part of the thought leadership team, creating, supporting, and maintaining the client experience culture, focusing on quality, increasing LTR scores, and driving revenue growth. Your contributions play a crucial role in the seamless deployment of our solutions and enhancing client satisfaction.

What you will do:

Develop and manage comprehensive learning paths to meet the needs of clients.Lead and create Learning Paths and Certification for clients in all core applications.Assist, plan, and coordinate training activities and staff development under the supervision of the LCP Training Manager.Work cohesively with other business units to ensure a standard conversion training process.Participate actively in project meetings for all assigned topics.Proactively develop knowledge of all enhancements and new products related to conversion planning.Collaborate with the Registrars team on Learning Paths in the LMS system.

What you will need to have:

Bachelor’s degree with emphasis in communication, education, business, or finance and/or equivalent military experience.4+ years of experience in Bank Solutions product experience.4+ years of experience in the financial industry.4+ years of experience in Cognitive facilitation.4+ years of experience in presenting or Adult Education.

What would be great to have:

Bachelor’s degree in Adult Learning/Education.Experience with SDLC project management.Client Experience Certification.4+ years of experience in project management using Agile methodologies.Advanced knowledge of Microsoft Suite (Word, PowerPoint, Excel), WebEx.

Perks at Work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

 

Salary Range

$55,000.00 - $92,400.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.