Use Your Power for Purpose

At Pfizer, we believe in the power of our people to make a difference in patients' lives. Your role will be pivotal in ensuring our commercial team is equipped with the knowledge and skills to effectively communicate the benefits of our products. By developing and delivering comprehensive training programs, you will help our health representatives and channel partners understand and convey our pro-innovation and pro-patient policies. Your efforts will ensure that our products reach as many patients and providers as possible, ultimately contributing to improved patient outcomes through effective communication and education.

What You Will Achieve

In this role, you will:

Engage key stakeholders in Taiwan including Country Manager, Category Lead, People Experience, etc to provide consultation and advice for organizational learning strategy and prioritiesDevelop, design, and deliver engaging training interventions for customer-facing commercial colleagues using diverse methodsLead or co-lead moderately complex projects, effectively managing time and resourcesMaster multiple delivery modalities to deliver training programs within budget, addressing identified capability needsCoordinate brand trainings with subject matter experts, set performance standards, and establish a training certification process to ensure critical capabilities are certifiedEnsure business requirements are met through efficient and valued customer-facing training services, while monitoring the budgetEstablish regular touch points to discuss field coaching observations and accordingly build/implement the appropriate training sustainability solutions. Drive the change management of Pfizer ecosystems (tools and processes) to EM standards in conjunction with the BU heads and other CLT stakeholders.Make use of training  evaluation tools  and partner with the business to discuss training metrics, outcomes and generate insights for continuous improvement. Ensure compliance of training content/activities and approval system is followed with the proper documentation in place. Monitor the adherence to streamlined local review and approval of learning materialsSeeks opportunities to streamline Training delivery.  Set performance standards and establish/document training certification process to ensure all trainees are certified on critical capabilities that enable them to manage successful customer facing interactions. Contribution to the EM & ICO Training strategyProvide local market insights to the global and EM learning strategy teams to ensure the global offering meets the complex local requirements.Co-develop with GCET to design and deliver brands, commercial skills, systems and tools training interventions for customer-facing commercial colleagues using multiple and mixed methods to engage the modern learner.Contribute to the development of the training Operating Plan to agree key training priorities in line with the business needs, and secure budget.Secure alignment of the Taiwan Training activities to the ICO & EM Training strategy.Make decisions to resolve moderately complex problems, develop new options, and operate independently in ambiguous situationsWork independently on assignments, seeking guidance on unusual or complex problems

Here Is What You Need (Minimum Requirements)

Applicant must have a minimum bachelor's degree with at least 5 years of experience in Training or transferable experienceEvidence of successful cross-functional & cross-cultural working and ability to collaborateEvidence of a Leadership style that results in a positive impact on colleagues at all levels and disciplinesExperience of presenting and working at a BU Leadership level or Regional and Global Brand team levelProven track record in change management and strategic leadership and consultative partnering abilities with evidence of problem solving and decision making to positively impact business resultsProficiency in LMS and Learning technology

Bonus Points If You Have (Preferred Requirements)

Science background with relevant pharmaceutical experienceDemonstrated experience in handling multiple projects simultaneouslyProficiency in working within a matrix structureStrong analytical and problem-solving skillsStrong leadership and mentoring abilitiesAdaptability and flexibility in a fast-paced environment

  
Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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