This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive on empowering teams through strategic training and performance enhancement? At Spectrum, you will shape and deliver impactful programs that drive measurable results while collaborating with leaders to cultivate continuous growth. Your expertise will directly influence the development and success of our workforce

How You’ll Make an Impact

Collaborate with senior management to review curriculum and determine additional training needsEvaluate employee performance and recommend training solutions to enhance effectivenessImplement training and leadership development programs with managers across the organizationDefine objectives for all training initiatives and assess participant progress to provide coachingMeasure and analyze training outcomes to ensure goals are achievedCoordinate with peer training managers for shared responsibilities and resource managementManage logistics, schedules and external resources to optimize training deliveryFacilitate training sessions as needed and stay current with industry trends and techniques

Working Conditions

Fast paced office environmentTravel as required

What You’ll Bring to Spectrum

Required Qualifications
Education

Bachelor’s degree in Human Resource Development, Business Administration or related field or equivalent experience

Experience

5 years of training experience3 years of management experience2 years of project management experienceCall center experience

Skills

Ability to communicate clearly in both oral and written formatsAbility to engage with all levels of executive, management and company personnelAbility to interact with the public professionallyAbility to maintain confidentialityAbility to make decisions and solve problems under pressureAbility to manage multiple projects and meet deadlinesProficiency with personal computers, spreadsheets, databases and WindowsAbility to prioritize and organize effectivelyDemonstrated judgment and initiativeAbility to work independentlyAbility to lead and manage othersAdvanced skills in assessing training impactsAdvanced knowledge of teambuilding, relationship building, facilitation and presentationsKnowledge of adult learning principles and facilitation techniquesAbility to use MS Office and other software applications

Preferred Qualifications

None specified
HTR500 2026-73666 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $70,900.00 and $127,700.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13525 Business Unit: Customer Operations Zip Code: 14227

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.