Railserve, Canada

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

A Training Coordinator is responsible for offering training services to staff, implementing human resources policies, and coordinating continued training opportunities throughout the course of an employee’s time with the company. This position ensures employees receive the necessary training to complete their jobs in the most efficient way possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Training System

Create a system to capture current experience index by person and skills Identify required skill level increases Coordinate training and work schedules to plan for necessary skill increase Follow up to ensure training has happened as expected Capture revised experience index Schedule for assessment and refresher training on regular basis Coordinate training and knowledge checks with EH&S to ensure all regulatory and safety training is kept current Report on progress of training and skill levels 

Training Material

Craft necessary training material, modify training documents as required Coordinate necessary documentation/material for mock drills and exercises Prepare educational aids and materials  

Support Site Set Up  

Craft and deliver appropriate training material in conjunction with Senior Manager Provide hands-on support for new employees at site set up  

Assess Training Affectiveness  

Gather feedback from trainers and trainees after each educational session  Assess instructional effectiveness and determine the impact of training on employee skills and KPIs  Schedule planned opportunities to expands skills Modify training documents as needs change 

Track Training  

Maintain updated curriculum database and training records  Manage and maintain in-house training facilities and equipment  Plans the review and any follow up coaching required 

Implement Best Practice   

Partner with internal stakeholders and liaise with experts regarding instructional design and needs  Use known education principles and stay up to date on new training methods and techniques  Research and recommend new training methods, like gamification (Team scores on exams, extra training sessions, etc).  

  

QUALIFICATIONS 

The qualifications listed below represent the credentials necessary to perform the essential duties of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience 

Diploma or associate degree (or equivalent) highly preferred. 5+ years of relative experience; or equivalent combination of education, training, and experience. 

 Knowledge 

Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role Hands-on experience coordinating multiple training events in a corporate setting Extensive knowledge of instructional design theory and implementation Adequate knowledge of learning management systems and web delivery tools Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate) Familiarity with traditional and modern job training methods and techniques Experience with e-learning platforms MS Office proficiency Advanced organizational skills with the ability to handle multiple assignments Strong communication skills Extensive knowledge of best practices in creating instructional materials Experience creating yearly training plans and materials for all departments 

Skills  

Demonstrated ability to create a safe culture and dedicated safety mindset Demonstrated customer experience engineering & relationship management Demonstrated experience providing process optimization by understanding the desired business outcomes Demonstrated experience creating a culture of continuous improvement and generating innovation Demonstrated change management skills Demonstrated leadership skills to establish and maintain effective team culture in line with Railserve values Ability to translate goals to team and individual level, with the right follow up for action Basic Microsoft (Word, Excel) knowledge; effective presentation skills Basic data and analytical skills to collect and interpret data to drive actions Basic project management skills Language Skills (intermediate) Reasoning Ability (intermediate)Organization skills Public speaking Exceptional organizational skills 

Competencies

Strong leadership courage Effective coach Self-starter with strong initiative to continuously challenge teams Customer focused and drive towards a win: win scenario when suggesting change or best practices  Creative problem solving and entrepreneurial in your approach Effective at managing and thriving in ambiguous situations Must be a person of integrity, capable of excellent judgement and decision-making skills, showing the utmost discretion in the management of confidential corporate information and in the tone and words used to convey information Excellent verbal and written communication skills 

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Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.