Phoenix, AZ, USA
12 days ago
Training Analyst
Kforce has a client that is seeking a Training Analyst in Phoenix, AZ. Key Tasks: * Manage training project trackers: update status, flag risks, and escalate issues * Handle logistics for testing prep sessions (SIT and UAT) (invite management, attendance tracking, distributing materials) * Coordinate Train-the-Trainer (TTT) sessions, including scheduling, supporting facilitators, and capturing feedback * Prepare LMS and distribution workflows; Manage participant readiness and training sign-ups * Support scheduling and delivery logistics for both NA and Field training waves * Route training materials for SME review, consolidate feedback, and maintain version control * Partner with Learning Developer to upload, test, and maintain ClickLearn modules, job aids, and other resources * Support persona and scenario development for training environments * Ensure alignment of training content with updated SOPs, policies, and system processes Execution & Reporting: * Track completion of training milestones and report progress to Training Lead * Provide weekly status updates and maintain clear documentation of risks/issues * Monitor training delivery effectiveness (attendance, completion, survey response rates) and support reporting * Support logistics for post-go-live hypercare activities Example Activities: * Send and track SIT roundtable invites, capture feedback in roundtables, and analyze notes * Update training progress tracker weekly and escalate issues * Consolidate SME feedback on draft training modules * Coordinate logistics for NA Train-the-Trainer session * Manage Field training session scheduling and attendance tracking Example Deliverables: * Updated training milestones tracker with documented risks * Attendance logs for SIT, UAT, TTT, and end-user training sessions * Consolidated SME feedback reports * Finalized training logistics schedule for NA and Field waves * Weekly status updates for leadership review
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