Embark on an exciting journey at JPMorgan Chase, where your role will be pivotal in managing post settlement breaks and general queries from customers relating to Foreign Exchange transactions. Your expertise will be crucial in ensuring seamless trade processing, while your exceptional problem-solving skills will drive operational efficiency and innovation.

As a Trade Lifecycle Specialist IV within the Trade Lifecycle team at JPMorgan Chase, you will play a pivotal role in managing moderate to complex tasks related to Foreign Exchange transactions. Your work will have a significant impact within your team, ensuring all breaks and queries are resolved timely and efficiently to mitigate risk and provide exceptional client service to our customers on respective platforms. You will leverage your expertise in a variety of work processes, applying advanced knowledge of policies and procedures to solve non-routine problems. Your role will involve working on escalated assignments, requiring you to apply problem-solving techniques and improve existing processes. Your ability to actively listen, manage internal stakeholders, create presentations, and initiate process improvements will be key to your success in this role.

Job responsibilities

Collaborate across other business lines to ensure seamless operations. Manage day to day responsibilities including managing failed settlement (nostro breaks).Establishing an excellent relationship with internal partners and external clients.Utilize various systems and tools to reconcile ledgers, identifying and resolving discrepancies in a timely manner.Contribute to the review and improvement of end-to-end processes, applying knowledge of process improvement methodologies to optimize operations.Support the implementation of automation initiatives, leveraging knowledge of systems architecture and automation technologies to enhance operational efficiency.Understand the function and relevant processes end to end. Assist in identification of issues, analysis of problems and implementation of solutions.

 

Required qualifications, capabilities, and skills

Demonstrated ability to apply problem-solving techniques to resolve defined problems within the trade lifecycle.Strong analytical and problem-solving skills, with the ability to identify patterns, detect anomalies, and propose effective solutions.Experience in using systems architecture and automation technologies to support operational efficiency.Ability to create and deliver presentations to peers, managers, and stakeholders using standard office software applications.Familiarity with continuous improvement methodologies to optimize processes and propose solutions within the trade lifecycle.Effective organizational skills with the ability to manage and prioritize workload whilst working as part of a team.  Ability to work under pressure.

 

Preferred qualifications, capabilities, and skills

Experience in an operational / financial services / customer services environment preferred.FX experience is desirable, although not essential.