Join our Payments Operations team and elevate your career by working on international payment processing in a collaborative and supportive environment. Be at the heart of global financial transactions, where your expertise will drive operational excellence and client satisfaction. Unlock your potential as you contribute to process improvements and innovative solutions.

As a Payment Lifecycle Analyst in the Payments Operations team, you will manage daily FX payment processing activities for EMEA Auto FX. You will investigate, input, and verify payments across multiple platforms, ensuring efficient and accurate transaction handling. You will collaborate with stakeholders and product teams, maintain compliance with procedures, and contribute to process enhancements.

Job responsibilities:

Manage payment processing activities by investigating, inputting, and verifying payments across multiple platforms. Investigate and resolve breaks in the General Ledger due to failed payments within pre-determined SLAs. Collaborate with stakeholders, product teams, and the wider payments organization to deliver exceptional client service. Participate in change-related initiatives and contribute ideas for process and technology improvements. Own the investigation and evidencing of SOX samples for testing. Review and update standard operating procedures to ensure audit readiness. Conduct data analysis to identify trends and recommend operational improvements. Generate metrics and reports for management review. Perform operational tasks to meet deadlines and maintain internal controls. Identify and escalate errors or exceptions promptly. Assist in training and knowledge transfer for team members.

Required qualifications, capabilities, and skills:

Minimum three years of banking operations experience, particularly in FX or payments processing in a supervisory role. Proven experience executing technical operational processes and delivering client services while ensuring compliance and driving process improvements. Strong analytical and interpersonal skills. Ability to engage with demanding stakeholders and participate in large-scale program execution. Solid understanding of the cash and FX transaction lifecycle and cash management. Strong problem-solving skills to address operational and technical issues. Proficiency in MS Office applications, including Access, Excel, PowerPoint, and Word. Excellent written and verbal communication skills.

Preferred qualifications, capabilities, and skills:

Basic understanding of SWIFT, account reconciliation, or FX products. Prior experience working with treasury clients in a financial institution. Knowledge of automation tools such as Alteryx, UIPath, or Tableau.