**Trade Counter Sales & Office Manager – Wellington** **Key Responsibilities** Sales & Customer Engagement + Responding to customer enquiries via walk-ins, email, and inbound phone calls + Generating and processing invoices, packing slips, and quotations on behalf of the Account Management team + Maintaining excellent service standards across all customer interactions Warehouse Operations + Picking, invoicing, and dispatching customer orders from the warehouse + Performing general warehouse tasks including unloading stock, packaging, managing faults, credits and returns + Overseeing warehouse and showroom presentation, restocking shelves, and coordinating local transport and product assembly + Managing local purchasing and supplier relationships + Conducting regular stock takes + Managing branch stock processes Branch Oversight + Ensuring Trade Counter demo screens are functional and visually effective + Maintaining overall branch presentation and professionalism + Opening and closing the branch daily, including lights, heating, and alarm systems + Keeping the warehouse clean, tidy, organised, and compliant with company standards Leadership & Collaboration + Fostering a positive office environment + Organising weekly branch meetings, catch-ups, and toolbox talks + Supporting company events and assisting with training setup when needed General Duties + Performing other reasonable tasks as directed, in line with evolving business needs and priorities **Qualifications:** + High School Degree or Equivalent required + 5+ years of relevant experience + Strong time management skills required, including ability to prioritize customer issues and resolve with positive outcomes + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to handle customers sensitively, tactfully, diplomatically, and professionally at all times + Proficient computer skills including familiarity with MS Word, Excel, and e-mail **About Wesco Anixter** Wesco Anixter is the new brand identity of Atlas Gentech, a trusted security, data, and communications solutions provider in New Zealand for over 30 years. In New Zealand, we have 60 employees across three locations, representing world-renowned brands.