Description

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing administrative duties, scheduling, registration, reception and patient check out functions. Must obtain complete and accurate patient demographic information. Registration Representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. This is a centralized Patient registrar desk for multiple Clinics of DMC Children's Hospital. Must have some insurance verification or patient registration experience.

Job Description and Requirements

Job Description and Requirements

Patient Registration Representative DMC Childrens Speciality Center: 3950 Beaubien, Detroit, MI 48201Start Date: ASAPDuration: 13 Weeks 40 Hours per week Shift: 8AM-4:30PM ON SITE (no exceptions, no remote work)Employment Type: Local Pay: $27.67*Above details are subject to change, including pay, which the Recruiter will confirm upon a verbal conversation.

Requirements:

Education:

Required: High school diploma or equivalent
Preferred: Some college coursework

Experience:

Required: Administrative experience in medical facility, health insurance, or related area.

Benefits

Weekly pay401K and company matchGuaranteed Hours (For Travel contracts) Preferred Booking agreement (For Local contracts)Referral bonus (TRA Active Employees)

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing administrative duties, scheduling, registration, reception and patient check out functions. Must obtain complete and accurate patient demographic information. Registration Representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

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Administrative duties, to include but not limited to, schedule management, including calendars and schedules for providers at various facilities.  Takes meeting notes, minutes and follow up action items.  Completes data entry assignments along with creating various reports for departments and management. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration on date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.  Schedules diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).  Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.  Performs scheduling, checks out patients and coordinates after care for patients.

Qualifications

Education:

Required: High school diploma or equivalent
Preferred:  Some college coursework

Experience:

Required:  Customer service experience.  Preferred:  Administrative experience in medical facility, health insurance, or related area.  

Certifications:

Not applicable