The opportunity

This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening.

The expected pay for this role is \u00a326.80ph

What we offer

While working at some of the coolest venues in the UK and the world, Delaware North team members come together to provide best-in-class experiences for our guests. This role is offered on a casual worker agreement basis with most events taking place on evenings or weekends. That means you’ll be able to earn extra cash when it fits your schedule. Apply today to learn more about our opportunities.

What will you do?

The tour highlights include a visit to the home changing room, indoor running track, walking the players tunnel and panoramic views into the stadium. The Tour currently operates as multi-media tour, either self-guided or with a tour guide depending on the time of year and the stadium operations. There is also the option for a private VIP Tour or Legends tour for those wanting a more in depth and personalised experience.

We are looking for Tour Guides to join our current team. Tour Guides will also form a part of the Tour Experience Maker team who deliver the full tour support throughout our customers visits. Private Tour Guides give a more personalised tour to groups around the venue and should be able to confidently communicate with groups of up to 30 visitors.

More about you

The ideal candidate will be a confident public speaker with the ability to absorb knowledge and reiterate to visiting guests in an attention-grabbing manner, is passionate about customer service and well organised, and preferably will have some experience as a Tour Guide. A passion for West Ham, Athletics, the London Stadium (or all 3!) would be a benefit but not essential.

Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting word-class events, with Delaware North managing the hospitality services of the 60 - 80,000 seated stadia since 2015. As one of the UK’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year.

There have been many exceptional music events taking stage at London Stadium, with this year being no different, showcasing a show-stopping night with Sam Fender, with a homecoming performance from East London giants, Iron Maiden in 2025. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!