Requisition ID: 242898  


We are committed to investing in our employees and helping you continue your career at ScotiaGBS
 

 

Purpose

 

Contributes to the overall success of the GBS in Colombia and the countries we support globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

 

Accountabilities
 

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Refresh data and documentation for existing clients on an ongoing basis per periodic review cycles, following the firm’s policies, standards, and procedures Interacting with bankers and relationship managers to gather required information Follow up with internal partners to ensure timely actions on cases requiring their input Update firm systems and databases with information/documentation obtained from clients Handle inquiries and ad hoc requests from internal clients, including Compliance, where required Produce high-quality, error-free work independently and in a timely manner, meeting expected throughput rates Manage workload effectively to prioritize cases, including ad-hoc requests and projects, to meet business demands Respond to change e.g. regulation changes, new business, and/or technology projects Understand and keep abreast with regulatory/ tax requirements for clients in KYC Support in any activities required for refresh of the Global clients Be consistently thorough, accurate, and credible when performing duties Perform duties within established service level requirements Escalate any issues, as appropriate, in a timely manner Exhibit the highest standards of customer service to partners and customers Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a high performance environment and contributes to an inclusive work environment.
 

Education / Experience

 

6 months to 1 year of experience KYC/AML corporate clients An undergraduate and/or graduate degree in Finance, Business, Economics, or a related discipline is preferred English level B2-C1. Understanding of regulatory frameworks impacting client onboarding Strong business acumen, judgment, critical thinking, and time management skills. Good interpersonal, communication, and negotiation skills to build consensus and obtain cooperation from clients and colleagues Basic understanding of the capital markets business and knowledge of the end-to-end workflows among the Front, Middle, and Back Office Willingness to work outside traditional business hours occasionally, due to the international scope of the business and multiple stakeholders Demonstrate teamwork, collaboration, responsiveness, accountability, and ownership. Quick learning ability to understand policies, procedures, systems, process and controls Compliance knowledge applicable to the Financial Services industry, including relevant professional certification on AML/CFT, e.g., ACAMS Certificate

Location(s):  Colombia : Bogota : Bogota 

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.