Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

Job Description

The Field Support Group (FSG) is responsible for the contractor care piece, including onboarding, contract issuing, payments and risk management.

Within the FSG group, the TEA Team (Time and Expense Associate Team) was established to provide a specialized customer experience being responsible for contractor payments. This includes collection and processing of timecards, auditing and processing invoices for payments, managing reconciliations (including over- and underpayments) as well as payment corrections.

As a Time and Expense Administrator (TEA) you should be an active participant in the team with the ability to prioritize tasks in order of importance to meet deadlines, handle big volumes of data and process the contractor’s timesheets and invoices accurately. You should establish and maintain working partnerships within a fast-paced environment, whilst holding yourself and others accountable. A TEA is comfortable with deadlines and demonstrates a very high attention to detail.
 

Responsibilities:

Systems and Process Understanding/ Quality assurance

· Responsible for contractor payment process; including collection, verification and processing of time and expenses

· Responsible for data entry, validation of data and integrity for all information entered in the internal technologies

· Able to identify and extract key information from the internal technologies to support the strategic aims of the business

· Understands the impact of the TEA role and potential ramifications of it, ensuring quality and accuracy when processing time and invoices

· Ensures processes are followed to minimize financial risk on the business
 

Customer Experience

· Delivers an excellent customer experience to both internal stakeholders and external customers

· Acts as a point of contact for all internal queries in terms of payments and proactively seeks solutions, escalating where appropriate

· Partners with Business Support Associates to support the objectives of the team and office.

Qualifications

· Working knowledge of Excel

· Able to manage high workloads with ability to organise and prioritise whilst maintaining a high level of accuracy and attention to detail

· Natural team player with a high customer focus – willing to support at all times

· Takes own initiatives, is goal oriented, results driven and flexible

· Is accountable for their own work and works proactively

· Comfortable working with numbers and able to analyze data and trends of reporting’s on a basic level

Additional Information

As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.