At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.  

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with an team of fun, adventure-loving people, Timberland just may be the place for you.   

To learn more about our values and our culture, visit Timberland Careers or www.timberland.com. 

Timberland: Receptionist

What will you do? 

A day in the life of a Receptionist at Timberland looks a little like this. 

The primary responsibilities of the Receptionist are to support all activities relating to the front desk. This includes welcoming visitors, managing and directing phone calls, receiving services, collaborating with other building service members and providing general administrative support to the office.

Let’s break down that day-in-the-life a bit more. 

Make a great first impression by greeting all incoming visitors, including employees

Direct visitors, contact employees to notify them of visitors; ensure no one waits for a long period of time

Answer all incoming telephone calls professionally and transfer call to respective extensions. Provide a consistent polite greeting that represents the corporate office and brands.

Issue visitor badges and ensure visitors are escorted by the person they are visiting

Maintain security by ensuring visitors log in or sign in and out as appropriate

Assist with the tracking of contractors as needed

Log incoming deliveries received in the reception area and notify recipients

Act as liaison for Workplace environments Team

Monitor incoming requests from VF employees and teams; ensure requests are dispatched and completed with team. Communicate status of service request to requestor and escalate as needed to Workplace Environment management. 

Provide back-up support for the Workplace Environments team, including assisting with mail room package receipt and delivery and meeting room set up as needed.

Request building access badges for new hires, visiting employees and vendors; liaison with building and/or VF Global Security teams as needed for badge review and audits, creation or termination, etc.

Assist with special projects as needed

Schedule building conference rooms and catering as needed

Perform other administrative duties as assigned

What do you need to succeed? 

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 3 - 5 years of related professional experience ideally as a front desk receptionist or in hospitality/customer service.

The foundation skills you will need in this position are: 

Excellent oral and written communication skills

Excellent customer service and strong desire to help the internal and external customers

A can-do approach

Ability to effectively utilize PCs, Microsoft Word and Excel, and Outlook email

Strong organization and attention to detail

Special Physical and/or Mental Requirements: 

Lifting and/or bending 25 pounds amount of weight. 

Now WE have a question for YOU.  

Are you in? 

#LI-DD1

Hiring Range:

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com  and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.