Work with a world class team to support cutting edge Oracle technology. As a member of the Oracle Health Applications & Instructure Support organization, your focus as a System Engineer II is to deliver post-sales Tier 3 support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales technical customer inquiries via phone and electronic means, as well as investigating technical issues regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Qualifications:

3 to 5+ years related work experience including: Bachelor's degree in Information Systems, Computer Science, Computer Engineering, Software Engineering or related field, or equivalent relevant work experience. U.S. Citizenship on U.S. soil is required.  This position requires you to be eligible to receive a federal security clearance which requires you to be a U.S. Citizen.  Experience with general application support Superior knowledge and hands on experience with  Unix/Linux commands and/or troubleshooting Windows systems troubleshooting SQL and relational databases

Career Level - IC2