Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This position is responsible for reviewing Co Brand applications from our Issuers.  The role performs due diligence checks on applications from Issuers and Co Brand partner to ensure eligibility to participate in the program.  Additionally the analyst will be responsible for updating the relevant Visa systems and occasionally providing updates back to the business and line manager.  It will be important to be able to interact with clients, be comfortable with tools and systems, and following processes across various teams. 

Ensure Co Brand applications are reviewed and processed within set timelinesRespond to queries with a customer focused lens and acting as the first point of contactEnsure applications and requests from mailbox are responded within timelinesRun data extracts and running weekly MI reports to provide summary of application loadFlexibility and ability to adjust on the fly to new demandReview and assess end to end process documentationsProvide escalation to Senior Manager; exercising judgment to identify unusual scenarios or potential risksIdentify operational process improvement opportunities

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

QualificationsAbility to manage high volume of work with constant detail orientation; able to meet deadlines with quality workAttention to detail is very importantProven ability to set and deliver upon priorities within busy, shifting environmentGrowth mindset and results oriented and able to drive delivery of solutionsBe commercially focused and pragmaticFocus on continuous improvement and ability to identify opportunitiesQuick learner, comfortable working with ambiguityExcellent organizational skillsComfortable working in global environment impacted by different legal, cultural and business prioritiesExcellent interpersonal and communication skills, with the ability to collaborate across peers, functions, geographiesAbility to keep manager informed and involved on ongoing basisWorking expertise in Microsoft Office, including Outlook, Excel and PowerPointExperience in working cross-culturally and in remote situationsEffective professional level English verbal and written communication skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.