Third Party Manager
Insight Global
Job Description
About the Role
We are looking for a dynamic leader who is as passionate as we are with helping Canadians succeed with credit. The Third-Party Management Team provides third party services utilizing integral governance practices to support Capital One’s strategic objectives.
As Manager, you will report to the Senior Manager, Third Party Management, and be a first line execution leader who partners with business customers and stakeholders in third party sourcing and management to provide the best leverage to Capital One in the third party space while mitigating associated third party risks. This will include adherence to Capital One’s Third-Party Risk Management policies and relevant regulatory requirements.
In addition, you have deep expertise and market knowledge within various categories to support our technology- focused business to ensure that our third-party arrangements provide Capital One with a competitive advantage through optimum pricing structures, strong negotiation skills and rationalization.
Your Responsibilities:
Serve as the Category Manager for third party management execution, accountable for supporting team members in building third party relationships, managing risks, negotiating contracts, and improving effectiveness
Ensure comprehensive oversight of all suppliers and services within assigned categories
Collaborate closely with cross-functional teams including enterprise, customer, legal to support business customer outcomes
Develop and implement strategic plans that align with business intent and market trends; leveraging broad market data, insights and competitor information to support informed decision making
Manage team deliverables to the established policies, standards, procedures, and processes related to third party management
Participate in key management forums and contribute to continuous improvement and/or best practices.
Build strong relationships with both internal stakeholders and third parties to ensure that business objectives are met
Leverage industry knowledge and seasoned negotiation and influencing skills to support pricing and third-party service level commitments outcomes
Manage multiple priorities with various stakeholders with an acute appreciation for deadlines impacting speed to market for Capital One products or services
Be an effective change manager through the provision of clear plans and fulfillment activities
Develops plans or strategies to drive innovation with the objective of creating efficiency
Motivate and develop direct reports for maximum productivity and up-skilling
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Basic Qualifications:
Bachelor’s degree in business management, and/or designated third party management certification
At least 5 years of experience in third party management within the financial industry to include process and risk management
At least 5 years experience working in a cross-functional environment, ensuring business and stakeholder expectations are effectively managed
At least 5 years of experience leading a team
Strong market knowledge within different sourcing and supplier management categories relevant to the credit card business to include deep negotiation, communication, contract and influencing skills with the ability to optimize on pricing structures.
Strong organizational and prioritization skills
Banking or Financial Experience Experience working with Credit Cards or a Line of Business supporting Credit cards
OSFI - B10 experience
Experience with Google Suite
Experience with AWS or Tysys
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