This promotional customer facing role will demonstrate excellence in customer engagement, disease and brand knowledge to a range of NHS stakeholders across the patient pathway in order to maximise uptake of our medicines and achievement of BU specific KPIs.

Territory: North London and East of England

Therapeutic Area: Rare Cardiology TAS team

Reports to: National Commercial Manager – Rare Cardiology TAS team

ROLE RESPONSIBILITIES

Demonstrate sustained in-depth disease, brand and environmental knowledge (patient pathway, stakeholder mapping) to deliver impactful In Call Effectiveness to maximize uptake of our medicines, outcomes and ROI

Targeted Customer Engagement of key individual stakeholders and organisations across the patient pathway, in order to secure optimal patient access within the local NHS system

Develop Key Clinical Experts to maximise the appropriate use of our medicines and benefits for patients

Account planning & prioritisation; Demonstrate excellence in prioritization, development & execution of best in class account plans in with cross functional team (Local, National & alliance where relevant) to deliver impactful strategies that accelerate value for Pfizer, Health and Care Systems and Patients

Operate with a Digital First multichannel mindset, demonstrating high capability and deployment of digital technology and channels, to further enhance customer experience, maximise colleague efficiency and ensure optimal patient access to our medicines

Role model living our Purpose, Values & Behaviour’s to ensure that our Culture is diverse & inclusive where everyone can thrive. A growth orientated mindset demonstrating Courageous thinking, thoughtful risk taking & aspirational goal setting

Deliver Performance with Integrity; Operate with a strong commitment and adherence to the ABPI Code of Practice and Pfizer policies and procedures

ORGANIZATIONAL RELATIONSHIPS

Internal; People Manager, Account Managers, CECs, Brand Marketing & Medical colleagues

External; A range of health care professions specific to therapy area and brands

RESOURCES MANAGED

Financial Accountability:

Territory or Region Customer Investment Spend Budget

QUALIFICATIONS

BASIC QUALIFICATIONS & EXPERIENCE

Graduate or Equivalent (ideally Life Sciences)

Must have gained the ABPI Medical Representative’s Exam (or equivalent) within first two years of employment as a representative. Representatives new to the pharmaceutical industry, must take an appropriate exam within their first year of employment as a representative.

Fully conversant with requirements of ABPI Code of Practice

Where access to customer groups have certain entry requirements e.g. credentialling, colleague would be required to comply with these as necessary to fulfil their role.

UK pharmaceutical industry experience

Effective working knowledge of NHS structures and the inter-dependencies between Health and Care systems and service providers, across primary care and secondary care

Advanced selling skills and ability to critically appraise & present clinical and real world data with impact

Experience in building long term customer relationships and advocacy development

Promote ongoing learning agility and Continuous Professional Development for self and others, demonstrating a growth mindset

Role model Pfizer values and behaviours to ensure our culture is diverse and inclusive

Driving license

PREFERRED EXPERIENCE AND QUALIFICATIONS

Digital Affinity with multichannel offerings and virtual engagement excellence

Business planning skills – understanding of operational planning process

Previous experience in a secondary care environment

Pharmacy qualification and experience (Oncology BU only)

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Remote worker

The role and customer facing activity will be a mix of face to face & remote working based on customer preference & business need. Occasional night away from home will be required #LI-Remote

  
Work Location Assignment: Remote - Field Based

Purpose 

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.  

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility  

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!  

Equal Employment Opportunity 

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

DisAbility Confident

We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!

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