Navitus Health Solutions is seeking a Benefit Configuration Tester to join our CAO Implementation team!
The Tester, Benefit Configuration ensures efforts are in alignment with the Claim Adjudication Operations (CAO) team to leverage technology and process improvement for the purpose of meeting the business needs of Navitus customers, clients, members, and pharmacies by accurately administering benefits. The primary functions of the Tester, Benefit Configuration involve performing and documenting benefit configuration testing ensuring Navitus maintains an accurate, efficient, and versatile claims adjudication system. This position develops tactical tasks and processes to incorporate client and company initiatives into testing to ensure the integrity of pharmacy claims processing.
The Tester, Benefit Configuration will work closely with several Navitus roles and departments including, but not limited to, Benefit Configuration, Implementation, Account Management and Government Programs to ensure Navitus is able to provide complete and accurate testing of benefit designs and claims adjudication to adapt to the continuous changes in the pharmacy benefit industry.
This position may include after-hour and/or weekend hours with other eligible team members depending on workload.
Is this you? Find out more below!
ResponsibilitiesHow do I make an impact on my team?
Completes scheduled and urgent benefit configuration testing of new client implementations and/or benefit additions, terminations, and changes timely and accurately to mitigate the risk of member access to care issues, missed performance guarantees and potential liquidated damages. Acquires and maintains a basic level of understanding of Navitus’ claims adjudication system and upstream/downstream processes to test both standard and custom configurations to meet client expectations. Uses sound business judgment and expertise to contribute toward the creation of root cause analysis of issues. Complies with standards set forth regarding benefit design and configuration testing including HIPAA, NCPDP and Navitus internal business standards. Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to general customer questions and issue resolution requests. Supports internal customers by participating in client meetings, audits, and new program implementations with other areas of the company, answering benefit testing questions and providing guidance to other areas and roles on the benefit configuration testing process. Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.Other duties as assigned. QualificationsWhat our team expects from you?
Education: Associate’s degree or equivalent work experience required.Experience:Minimal experience and/or training to begin learning skills, systems, and processes of the role with ability to perform tasks with close supervision.Basic experience with Microsoft Office, specifically Word and Excel.What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
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