**Introduction** **Your role and responsibilities** Test Manager, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 40% telecommuting permitted): * Collaborate with clients, teams, and project stakeholders to define project requirements, critical success factors, and risks. * Facilitate business scenario review meetings to develop test plans and test cases aligned with client expectations. * Serve as the primary point of contact for all project-related activities, providing regular status updates. * Conduct project kick-off meetings to introduce the End-to-End (E2E) test team and key application SMEs (Subject Matter Experts). * Create a master test plan document detailing the test strategy, business scenarios, testing results, development schedules, and deployment strategies. * Ensure environment readiness by managing schedules, downtimes, and maintenance activities. * Achieve optimum test coverage by using a traceability matrix to identify and address requirement gaps. * Provide project estimates based on complexity and scope, documenting and justifying the calculations. * Develop and review high-level and low-level test cases in collaboration with clients and stakeholders. * Perform Test Readiness Reviews (TRR) prior to the system and E2E testing phases. * Drive end-to-end testing activities, ensuring environment readiness and prioritization of test cases. * Triage defects, escalate critical issues, and involve relevant stakeholders for resolution. * Lead status calls, publish detailed E2E testing reports, and maintain effective communication across teams. * Facilitate go/no-go meetings and oversee project closeout activities. * Manage enterprise-level, consumer-level, and integrated release management and environment planning. * Govern E2E environments, performing application health checks and validating connectivity. * Oversee automation tasks, manage application bounce requests, and coordinate maintenance activities. * Implement GenAI technology in test management, including building a chatbot to enhance user experience. * Utilize ETE Test Management, Agile, Waterfall Methodology, Structured Query Language (SQL), Java Programming Language, Automation using Jenkins. Required: Bachelor’s degree or equivalent in Computer Science, Electronics and Telecommunications, Engineering or related (employer will accept Associates degree plus two (2) years of IT experience in lieu of a Bachelor's degree) and two (2) years of experience as a Software Test Manager or related. Two (2) years of experience must include utilizing ETE Test Management, Agile, Waterfall Methodology, Structured Query Language (SQL), Java Programming Language, Automation using Jenkins. $103418 to $153200 per year. Full time. AV202. **Required technical and professional expertise** Bachelor’s degree or equivalent in Computer Science, Electronics and Telecommunications, Engineering or related (employer will accept Associates degree plus two (2) years of IT experience in lieu of a Bachelor's degree) and two (2) years of experience as a Software Test Manager or related. Two (2) years of experience must include utilizing ETE Test Management, Agile, Waterfall Methodology, Structured Query Language (SQL), Java Programming Language, Automation using Jenkins. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.