Test Manager
NTT America, Inc.
**Who We Are**
We are a dynamic and forward-thinking team driving digital transformation through data, automation, and quality engineering. Our mission is to deliver robust, scalable, and high-performing solutions that empower our clients to innovate with confidence. As we embark on a major Snowflake implementation, we’re looking for a passionate and experienced Quality Engineering Lead to help shape and elevate our testing strategy.
**What You’ll Be Doing**
+ Support the governance framework and ensure alignment across testing processes.
+ Drive the migration of existing data solutions into Snowflake (hosted in Azure).
+ Define and enforce defect SLAs with development teams to ensure timely resolution.
+ Establish Defect Management Governance, including triage protocols, escalation paths, and reporting standards.
+ Align test KPIs/metrics (e.g., defect aging, test coverage) with business goals and monitor them via JIRA dashboards.
+ Lead the migration from the current test management tool to JIRA.
+ Configure real-time dashboards in JIRA to enhance stakeholder visibility.
+ Collaborate with SDETs to evaluate test automation feasibility, ROI, and integration into CI/CD pipelines (GitHub Actions).
+ Oversee test planning, case design, and execution across functional, integration, and UAT phases.
+ Implement entry/exit criteria for releases, including unit test audits and artifact traceability.
+ Conduct root cause analysis (RCA) for defects to reduce recurrence and improve quality.
+ Report on test progress, risks, and KPIs to internal and client stakeholders, including NTT QEM leadership.
+ Drive innovation through GenAI-powered test analysis and automation enhancements.
+ Continuously improve Ways of Working (WoW) through retrospectives and best practice adoption.
**What You’ll Bring Along**
+ Bachelor’s degree in Informatics or a related field, or equivalent professional experience.
+ Minimum 5–10 years of experience in Quality Engineering/Test Leadership, ideally in travel or high-growth sectors.
+ Strong expertise in manual, automation, and integration testing.
+ Solid understanding of Agile methodologies (Scrum).
+ Proficiency in JIRA and dashboarding tools such as Tableau or Power BI.
+ Proven experience in defect management and working in SLA-driven environments.
+ Strong knowledge of test automation frameworks, CI/CD pipelines, and Agile delivery.
+ Experience in defining and tracking KPIs/metrics and conducting RCA.
+ Excellent analytical, problem-solving, and communication skills.
+ Excellent command of both spoken and written English.
**What’s in it for you**
✔ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
✔ Pick your working style: choose from Remote, Hybrid or Office work opportunities
✔ Early bird or night owl? Our projects have different working hours to suit your needs
✔ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
✔ We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
✔ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
✔ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
✔ NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us.
NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
Not the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link!
**What’s in it for you**
+ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
+ Pick your working style: choose from Remote, Hybrid or Office work opportunities
+ Early bird or night owl? Our projects have different working hours to suit your needs
+ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
+ We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
+ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
+ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us.
\#LI-AR2
Confirmar seu email: Enviar Email
Todos os Empregos de NTT America, Inc.