**Date Posted:** 2025-08-03 **Country:** United States of America **Location:** OT072: CLR - ROCHESTER, MN 1704 THIRD AVE S.E. STE 2, ROCHESTER, MN, 55904 USA **Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?** Otis is growing and we are recruiting a Territory Manager to manage the sales an operations for our team in the Rochester area. The main goal of the role is to provide day-to-day account management, sales and management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction. The role will be responsible for the southern Minnesota territory, reporting to the Service Sales & Operations manager. **On a typical day you will:** + Ensure all aspects of field safety + Meet with customers to ensure obligations and expectations are achieved + Direct the performance of field maintenance and contractual service operations + Conduct field education training with field workforce + Maintain customer quality assurance, managing the expenditure of labor and materials + Improve efficiencies, managing route schedules and callback rates + Provide technical support, participating in sales estimation / proposals as required + Authorize repair orders and tracking completion + Lead change to better efficiency and communication **What you will need to be successful:** + High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 5 years) + Experience with leading a team of technicians is preferred + Elevator industry experience is desired, but not required + Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment + Strong computer and technology skills, business acumen and a passion for customer service. **What’s In it For Me / Benefits:** Otis currently provides our colleagues with the following benefits: + 401(k) plan that includes generous company match and a separate automatic retirement contribution + Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment + Three weeks paid vacation and paid company holidays + Paid sick leave - Employee assistance and wellness incentive programs + Life insurance and disability coverage + Voluntary benefits, such as legal, pet, home, and auto insurance + Birth/adoption and parental leave benefits + Adoption assistance + Tuition reimbursement program + Peer recognition and service anniversary awards, as well as spot performance bonus opportunities **Work Authorization:** Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) . Become a part of the Otis team and help us #Buildwhatsnext! _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com._ **Privacy Policy and Terms:** Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.