Tenant Coordinator – Part-Time Location: 1323 Boston Road, Bronx, NY Schedule: Tuesday to Friday, 9:30 AM – 5:00 PM (28 hours/week) Hourly Rate: $25.75 Status: Non-Exempt About HANAC: HANAC, Inc. (Hellenic American Neighborhood Action Committee) is a multi-faceted nonprofit organization founded in 1972 to serve vulnerable populations throughout New York City. We are committed to providing high-quality social services to improve the lives of those in need. Position Summary: The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support. Key Responsibilities: + Conduct initial tenant intakes, assessments, and consent documentation + Develop individualized care plans and update as tenants’ medical or social conditions change + Maintain consistent tenant contact and coordination with external service providers + Facilitate counseling sessions and care plan meetings as needed + Provide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referrals + Support tenants with healthcare coordination, benefit renewals, and rent payments + Organize community-building activities and tenant engagement programs + Educate building staff on the needs of senior residents + Conduct home visits and wellness checks for tenants with special circumstances + Maintain accurate progress notes, daily case logs, and monthly HPD reports + Assist the Supervisor or Program Director with audits, data collection, and other administrative tasks Qualifications: + Bachelor’s Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populations + Knowledgeable in public benefits and entitlements for low-income seniors + Proficient in Microsoft Office + Strong interpersonal, organizational, and problem-solving skills + Detail-oriented, dependable, and capable of working both independently and collaboratively + Bilingual preferred (Spanish, Chinese, or Korean) Powered by JazzHR