**Details** + **Department:** Voyager + **Schedule:** Full Time/8-Hour Day Shift, Monday-Friday + **Location:** On-site and hiring for the following Ascension markets: Austin, TX, Nashville, TN, Jacksonville, FL, and Indianapolis, IN - Travel within assigned market and outside of assigned market will be required up to 50%. As go-live draws near, on-site support will be required 100% of the time. + **Salary:** $78,000 - $80,000 per year **Benefits** + **Comprehensive health coverage:** medical, dental, vision, prescription coverage and HSA/FSA options + **Financial security & retirement:** employer-matched 403(b), planning and hardship resources, disability and life insurance + **Time to recharge:** pro-rated paid time off (PTO) and holidays + **Career growth:** Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning + **Emotional well-being:** Employee Assistance Program, counseling and peer support, spiritual care and stress management resources + **Family support:** parental leave, adoption assistance and family benefits + **Other benefits:** optional legal and pet insurance, transportation savings and more _Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process._ **Responsibilities** The Workforce Management (WFM) Deployment Trainer will deliver technical training on Workforce Management processes including scheduling and master timekeeping to scheduling coordinators, managers, and timekeepers. This role focuses on teaching specific system tasks related to workforce scheduling, time approvals, and shift management. Delivery includes virtual sessions, stand-up instruction, and elbow-to-elbow coaching. Training content will be supplied by the implementation partner. This role will include a mix of on-site and virtual training with a normal travel schedule of Monday through Thursday. Availability is required during the initial 6-8 weeks go-live events, from June 30th through mid-October, as well as for key deployment milestones. **Key Responsibilities** : + Deliver training on UKG Pro Scheduler tasks such as shift creation, schedule edits, time-off approvals, shift swaps, and forecasting. + Facilitate hands-on practice in sandbox environments using realistic scheduling scenarios. + Support users in navigating dashboards, interpreting system messages, and managing schedule exceptions. + Provide live support during training waves and go-live events. + Reinforce compliance-related scheduling practices as reflected in the system. **Requirements** Education: + High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required. **Additional Preferences** **Required Skills & Experience** : + Hands-on experience with UKG Pro Scheduler and timekeeping environments or similar workforce management systems. + Ability to demonstrate and coach through WFM transactions in a live system. + Familiarity with scheduling policies, union/labor compliance, and operational workflows. + Strong facilitation and troubleshooting skills during real-time or system use. + Experience supporting clinical or operational staff in healthcare or similar environments. + Previous floor support or go-live coaching experience preferred. + Experience in Healthcare or a related industry including clinical settings. + Work experience related to human resources, compensation, and/or workforce management preferred. + 3-5 years of training experience strongly preferred **Specific Education Requirements:** + Education related to business. human resources, finance, or analytics preferred. **Common Trainer Requirements** : + Strong facilitation and learner engagement skills (in-person and virtual). + Confidence leading task-based training using pre-developed materials. + Patient, proactive, and focused on building user confidence and adoption. + Comfortable using LMS platforms, sandbox environments, and blended delivery methods. + Able to reinforce change messages and elevate questions outside of system functionality. **Why Join Our Team** Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. **Equal Employment Opportunity Employer** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster. **_Fraud prevention notice_** Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. **E-Verify Statement** Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.