**Details** + **Department:** Voyager + **Schedule:** Full Time/8-Hour Day Shift, Monday-Friday + **Location:** On-site and hiring for the following Ascension markets: Austin, TX, Nashville, TN, Jacksonville, FL, and Indianapolis, IN - Travel within assigned market and outside of assigned market will be required up to 50%. As go-live draws near, on-site support will be required 100% of the time. + **Salary:** $78,000 - $80,000 per year **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._ **Responsibilities** The Workforce Management (WFM) Deployment Trainer will deliver technical training on Workforce Management processes including scheduling and master timekeeping to scheduling coordinators, managers, and timekeepers. This role focuses on teaching specific system tasks related to workforce scheduling, time approvals, and shift management. Delivery includes virtual sessions, stand-up instruction, and elbow-to-elbow coaching. Training content will be supplied by the implementation partner. This role will include a mix of on-site and virtual training with a normal travel schedule of Monday through Thursday. Availability is required during the initial 6-8 weeks go-live events, from June 30th through mid-October, as well as for key deployment milestones. **Key Responsibilities** : + Deliver training on UKG Pro Scheduler tasks such as shift creation, schedule edits, time-off approvals, shift swaps, and forecasting. + Facilitate hands-on practice in sandbox environments using realistic scheduling scenarios. + Support users in navigating dashboards, interpreting system messages, and managing schedule exceptions. + Provide live support during training waves and go-live events. + Reinforce compliance-related scheduling practices as reflected in the system. **Requirements** Education: + High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required. **Additional Preferences** **Required Skills & Experience** : + Hands-on experience with UKG Pro Scheduler and timekeeping environments or similar workforce management systems. + Ability to demonstrate and coach through WFM transactions in a live system. + Familiarity with scheduling policies, union/labor compliance, and operational workflows. + Strong facilitation and troubleshooting skills during real-time or system use. + Experience supporting clinical or operational staff in healthcare or similar environments. + Previous floor support or go-live coaching experience preferred. + Experience in Healthcare or a related industry including clinical settings. + Work experience related to human resources, compensation, and/or workforce management preferred. + 3-5 years of training experience strongly preferred **Specific Education Requirements:** + Education related to business. human resources, finance, or analytics preferred. **Common Trainer Requirements** : + Strong facilitation and learner engagement skills (in-person and virtual). + Confidence leading task-based training using pre-developed materials. + Patient, proactive, and focused on building user confidence and adoption. + Comfortable using LMS platforms, sandbox environments, and blended delivery methods. + Able to reinforce change messages and elevate questions outside of system functionality. **Why Join Our Team** Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (https://www.e-verify.gov/about-e-verify)