**Why Choose Us:** We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. **General Description:** Our priority is to make sure we hire professional Office Administrator that cares about the safety of our drivers and the service provided to the community. This multi-faceted role combines administrative skills with creativity and cultural leadership. The ideal candidate will be responsible for managing day-to-day office operations, coordinating internal events, maintaining accurate data records, and serving as a culture ambassador to foster a positive and inclusive workplace environment. As an Office Administrator with us, your key responsibilities will include: + **Process and reconcile Accounts Payable functions** , including invoice entry and payment, vendor communications, statement reviews, and maintaining accurate, audit‑ready financial records. + **Support daily dispatch duties** , updating Operations leaders, and making necessary updates as required + **Provide frontline customer service** , responding to phone and email inquiries, documenting cases, managing follow-ups, and resolving issues with professionalism and clarity. + **Maintain organized digital records across operational platforms** , performing data entry, validating system-generated information, and ensuring compliance with internal standards. + **Collaborate with cross-functional teams** to support efficient operations, share updates, and drive continuous improvement in AP, dispatch, and customer service processes. + **Escalate exceptions** (pricing variances, duplicate invoices, incomplete documentation) and drive timely resolution. + **Promote and uphold safety as the organization’s core value** through daily practices and communications. + **Generate, verify, and distribute operational reports** using internal platforms. + **Collaborate with department leaders** to implement process improvements and support operational efficiency. **What We Need from our Administrative Assistant** + Proven experience in office administration, accounts payable, and dispatch + 2 years of experience in Customer Service or relevant operations experience + Strong organizational and multitasking skills with attention to detail in a fast-paced setting. + Experience with Microsoft Word, Excel, and Outlook. + Excellent verbal and written communication skills. + Must be able to pass all pre-employment requirements **What You'll Get from Us as and Administrative Assistant:** + Competitive Wages: up to 50k annually + Comprehensive Benefits – Medical, Dental + Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan. **_We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight._** **_Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance._**