Company Description

We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

· 18,000+ trained professionals

· 346 locations worldwide

· Fortune 500

· Globally unified systems

Job Description

As an Entry Level order management agent, you will have direct oversight of order management customers to help drive visibility and efficiency in their supply chains.

Qualifications

Key Deliverables

Review Standard Operation Procedure for 100% compliance for all assigned customers.Perform accurate and timely data entry into operating system.Track and trace shipments.Review operational dashboard daily to manage shipments.Manage shipping instruction and other relevant documents with shippers and shipping lines.Complete accurate and timely billings for customers.Submit payment request to accounting for service provider invoices.Collect and distribute commercial documents timely as per customers’ expectations.Meet compliance & regulations all the times. This includes internal policies and procedures such as Operational Process Standards and external government regulations or customer policies requirements.Communicate politely and firmly with all customers, with provision of exceptional customer service.Respond email to both external & internal customer timelyPerform other tasks as assigned by supervisor/manager.

Delivered Skill-Sets and Characteristics

Bachelor degree, going to graduate or 6 months to 1 year related experience.Proficiency in Microsoft Office applications especially EXCEL.Oral and written proficiency in the English language.Ability to work productively both individually and in a team environmentSense of urgency for goal achievementSelf-motivated with ability to work in a fast-paced and constantly changing environmentStrong problem solving, organizational, and interpersonal skillsTimeliness and accountability for results

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeTraining and Personnel Development ProgramGrowth opportunities within the company

Work Peroid: 6 Month Fixed Duration Contract (FDC) 

Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com. Only short-listed candidates will be contacted.

Any employment with Expeditors is contingent upon satisfactory completion of a background check.

All information provided by candidates will be used solely for recruitment purposes. Unsuccessful application will be destroyed in strict confidence upon completion of recruitment process.