Our Opening and Your ResponsibilitiesAbout the RoleWe are looking for a motivated and customer-focused Telesales Account Manager to join our dynamic sales team. This is an exciting opportunity to contribute to business growth by generating sales, managing customer relationships, and delivering value-based solutions through digital and telephone engagement.
Key ResponsibilitiesGenerate sales and close deals via telephone and digital channelsManage and develop a pipeline of prospective customers to achieve conversion targetsPresent and promote products and services to existing and potential customersBuild strong customer relationships and understand their needs and preferencesHandle customer objections, complaints, and escalations professionallyMaintain accurate records and customer data within the CRM systemPrepare and process quotations accurately and efficientlyConduct online meetings, product demonstrations, and customer presentationsIdentify product demo opportunities and collaborate with field sales teamsWork closely with sales managers and product specialists to deliver value-based solutionsWhat You Need to SucceedProven experience in telesales, inside sales, or telemarketingTrack record of meeting or exceeding sales targets and KPIsStrong communication, negotiation, and listening skillsCustomer-centric mindset with excellent interpersonal skillsExperience using CRM systems (SAP/CRM experience desirable)Good IT skills and confidence using digital sales toolsHighly motivated, proactive, and enthusiastic attitudeStrong organisational and time management skills
Our Offer to You25 days’ annual leave plus Bank Holidays, increasing to 29 days. Option to buy or sell up to 5 additional leave days. Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program. Trustee-based pension scheme and life assurance at four times salary. Fun, inclusive culture with team-building and charity events. Agile and flexible working arrangements. Family-friendly policies and flexible patterns. Culture fostering creativity, autonomy, and success. Commitment to learning and career progression.About Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.