Key Responsibilities:

Maintain accurate and up-to-date reports of telemarketing activities, including sales production, call logs and lead tracking.

Handle daily administrative tasks and provide support to telemarketing manager and telemarketers.

Ensure all telemarketing materials, tools, and resources are well-organized and readily available.

Act as the go-to person for administrative queries.

Maintain proper documentation and ensure confidentiality of sensitive information.

Requirements:

Diploma in business administration, communications, or a related field.

Proven experience in an administrative or support role, preferably within a telemarketing or sales environment.

Proficiency in Microsoft Office Suite (Excel, Word) and familiarity.

Detail-oriented and proactive, with a problem-solving attitude.

Team player who can collaborate effectively with diverse groups.

Flexible and adaptable to a fast-paced work environment.

Knowledge of telemarketing processes and best practices is a plus.