Hyderabad, IND
1 day ago
Telecommunications Network Provisioning Specialist
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The Telecommunications Network Provisioning Specialist is a seasoned subject matter expert, responsible for all aspects of ordering, tracking and coordination required for network installation. This role analyzes service requests to determine circuit requirements and priorities and uses network provisioning tools to process customer service orders and network service activation. The Telecommunications Network Provisioning Specialist focuses on complex network provisioning. **Key responsibilities:** + Performs provisioning of E1, E3, DS1, DS3, OC3, OC12, DSL and Metro Ethernet. + Places orders with Local Exchange Carriers (LECs) and other carriers, both domestic and international. + Collects and disseminates all support details with companies to order process (LOAs, CFAs, DLRs, ASRs). + Utilizes provisioning, ordering and inventory software. + Verifies that confirmation and designs are received for the LECs and operating companies in a timely basis. + Provides accurate and timely updates to both customers and internal groups. + Escalates complex provisioning issues. + Maintains current database on all orders. + Interfaces with customers through lifecycle of circuit implementation including completion of test and turn up. + Performs any other related task as required. **To thrive in this role, you need to have:** + Seasoned proficiency in network provisioning tools and software. + Excellent attention to detail and accuracy in configuration and provisioning tasks. + Ability to plan effectively and make sound decisions. + Good communication skills to interact with technical and non-technical stakeholders. + Ability to operate effectively in a fast-paced and highly energetic environment. + Ability to problem-solve and apply critical thinking. + Seasoned knowledge of circuit related troubleshooting techniques. + Seasoned fault identification and analysis skills. + Seasoned knowledge of business and best practices through the understanding of key business drivers and recognition. + Ability to work collaboratively in a fast-paced environment. **Academic qualifications and certifications:** + Bachelor's degree or equivalent in Telecommunications or Information Technology, or related field. + Relevant certifications such as Certified Telecommunications Network Specialist (CTNS) or Project Management Professional (PMP) are advantageous. **Required experience:** + Seasoned circuit inventory management experience, preferably gained in a large-scale organization. + Seasoned demonstrated experience working with and provisioning to third party carriers. + Seasoned demonstrated experience documenting network facilities and circuits. + Seasoned demonstrated experience working in a team-oriented, collaborative environment. + Seasoned experience in service orders; facility orders, circuit orders, FOC, CFA, DLR and ASR’s. + Seasoned related telecommunications provisioning experience. **Workplace type** **:** Remote Working **About NTT DATA** NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. **Equal Opportunity Employer** NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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