Telecom Senior Software Engineer will design, build, and maintain software and systems for communication networks, focusing on coding, testing, integrating, and optimizing network performance, security, and user experience, working with API’s, protocols, hardware, and cross-functional teams to ensure reliable, efficient data exchange. Key responsibilities include developing applications, automating tasks, troubleshooting, and documenting specifications for complex systems. Key Responsibilities Software Development: Code, test, and maintain telecom applications, focusing on Genesys Cloud UCaaS and CCaaS, VoIP, chat and email, and data services. Performance Optimization: Enhance network efficiency, reliability, and security. Protocol Implementation: Work with networking protocols and standards. Collaboration: Partner with network engineers, architects, and other teams. Troubleshooting & Maintenance: Debug issues and ensure smooth operation. Documentation: Create technical specifications, network diagrams, and system documentation. Essential Skills & Qualifications Education: Degree in Electrical Engineering, Computer Science, or related field. Technical Skills: Strong programming, knowledge of telecom standards, networking frameworks, RESTful web service structure and utilization, and specific technologies (e.g., Genesys Cloud UCaaS and CCaaS, VoIP). Soft Skills: Problem-solving, attention to detail, analytical thinking, teamwork. This position services as an expert technical and industry resource to management, clients and development staff in new uses of information technology and in all phases of major system and subsystem development. Provides consultation on internal and industry IT technical and business process capabilities including leadership in the identification and recommendation of new IT opportunities. Formulates, contributes to, and directs task identification, work effort estimates, and work schedules for research, prototype, and proof-of-concept IT activities. Directs and participates in software/hardware releases and installation tasks. + Analyzes problems and program in two or more programming language/platforms. + Understands and develops functional and non-functional requirements for a system. + Works with multiple programming frameworks. + Develops, tests and maintains code using software development methodology and appropriate technologies for the system being used. + Integrates systems to databases and other applications using middleware such as SnapLogic and consume or produce SOAP or REST based services, etc. + Agile, DevOPS and Cloud: + Possesses proficiency in automated testing strategies, including TDD. + Understands advanced concepts of Containers, Micro-Services, Continuous Integration. + Understands Cloud computing concepts and how to build Cloud deployable application. + Performs load and performance testing on the application and do regular performance tuning. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities 2+ years of programming experience. Strong working knowledge of modern programming languages including JavaScript, Java, Swift etc. Critical thinker. Demonstrated problem solving techniques. Strong verbal and written communication skills. General Job Information Title Telecom Senior Software Engineer Grade 27 Work Experience - Required IT Work Experience - Preferred Education - Required A Combination of Education and Work Experience May Be Considered., Bachelor's, Bachelor's - Computer and Information Science Education - Preferred License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $77,785 Salary Maximum: $124,455 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.