Telecom Expense Analyst
Would you like to be part of Integrated Product Team (IPT)?
Do you love working on multiple projects?
Join our world-class IT Operations Teams
Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.
Partner with the best
The Telecom Expense Analyst will support the increasing global network within Baker Hughes we are expanding our IPT team with an opportunity for a Telecom Expense Manager responsible to manage cost containment, customer satisfaction and contracts management. This includes also supporting technology roadmaps, prioritizing the expansion of our telecom expense management program in alignment to business requirements.
Fuel your passion
As Telecom Expense Analyst, you will be responsible for:
Working with DT finance BU and vendors to ensure invoicing and internal allocation.
Ensuring telecommunications invoices are properly received, entered into system of record, processed, allocated and paid in a timely manner.
Leading day-to-day program, including, liaising with third party providers and internal business leadership.
Verifying business requirements; ensure compliance control documents are in place and up to date.
Coordinating internal teams to ensure that all affected functional areas are aware of the business requirements and impacts as related to Telecom expenses and programs.
Maintaining business continuity throughout program lifecycle.
Establishing foundation for highly efficient TEM environment.
Ensuring compliance control procedures and documents are in place and up to date.
Providing program information to internal and external stakeholders as required.
Assisting sourcing with telecom contracts management from gathering business requirements and quotes, negotiating pricing, procuring and order fulfillment as required.
To be successful in this role you will:
Bachelor’s Degree in Computer Science, Information Systems or equivalent experience
MS Office proficiency
Familiarity with financial systems and processes (e.g. SAP, Oracle)
Basic understanding of telephony services and billing
Basic project management skills
Desired Characteristics:
Excellent communication skills: clear written and verbal communication.
Ability to collaborate with subject matter experts and influence the future direction of the products / services that are supported
Self-motivated and passionate about learning new technologies
Ability to engage across business functions to complete critical programs
Knowledge and experience of working within an ITIL framework
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.
This position is Monday to Friday 40 hour per week
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
The Baker Hughes internal title for this role is: Digital Technology Experienced Professional - End User Support Engineering