Kforce has a client in Lake Mary, FL that is seeking a Technology Support Specialist. Summary: The Technology Support Specialist provides advanced technical support for complex IT systems, ensuring seamless operations and optimal performance. This role requires a blend of help desk support and in-depth technical expertise to address and resolve sophisticated IT issues. Responsibilities: * Provides advanced technical support to end-users, resolving complex hardware, software, and network issues * Manages and maintains end-user IT infrastructure, including Windows and Mac workstations, tablet computers, and smart phones * Monitors system performance and troubleshoots issues to ensure high availability and reliability * Implements and manages software updates, patches, and desktop configuration changes * Collaborates with other departments to understand and address their IT needs * Develops and maintains documentation for IT processes, procedures, and system configurations * Conducts regular system audits and generates reports on system performance and security * Assists in the planning and execution of IT projects, including system upgrades and migrations * Provides training and support to staff on new technologies and systems * Ensures compliance with organizational policies and industry regulations * Performs additional duties as assigned