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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Technology Program Manager

Working model: hybrid / remote

Contract type: contract of employment / full time

Position Overview

We are seeking a skilled Technology Program Manager to lead technology initiatives and digital transformation across EMEA PDS. You will serve as the bridge between business users, regional management and global technology teams, ensuring optimal platform utilization throughout their lifecycle. Initially your primary focus will be Ingenious deployment and adoption but you will manage other technology projects and data capture programs. You will emphasize user data governance and compliance while working with local teams to ensure good data quality in systems.

Key Responsibilities

• Manage Ingenious PM system deployment across EMEA PDS markets and  EMEA led accounts. Support Global transitions providing ongoing implementation support

• Own and manage technology projects including locally required digital initiatives, ensuring timely delivery business alignment and compliance with global standards.

• Manage and maintain comprehensive SF and Certinia user data governance frameworks, monitor data standards, investigate inconsistencies, liaise with local data stewards and support to resolve.

• Help develop in-tool reporting capabilities, creating dashboards and analytics that provide actionable insights to regional leadership

• Support training programs and ongoing education initiatives to improve platforms adoption and maintain best practices.

• Monitor technology developments and platform enhancements, communicating changes to stakeholders and managing regional upgrade cycles

Desired Skills & Experience

• Experience with Project Management systems or similar enterprise solutions with large-scale deployment success

• Strong understanding of data governance and data quality management processes.

• Experience collaborating with teams across multiple locations and diverse cultural environments

• Excellent communication skills with ability to translate technical concepts for varied audiences

• Proven technology project management track record from conception through delivery, including change management

• Good understanding of reports building and data analysis.

Preferred Qualifications

• Commercial real estate, property management or professional services industry experience

• Project management, technology implementation background with relevant certifications

• Change management experience driving organizational transformation initiatives

• Knowledge of EMEA business operations and regulatory requirements

• Familiarity with reporting frameworks and data management

Personal Attributes

• Strong interpersonal skills working across business functions and geographic regions

• Proactive attitude toward identifying technology opportunities and process improvements

• Self-motivated with ability to work independently while maintaining strong collaboration

• Customer service oriented with patience during technology transitions and training

• Adaptable to changing priorities and evolving technology landscapes

• Exceptional attention to detail regarding data integrity and compliance requirements

Goals

• Successfully roll out EMEA technology programs

• Complete EMEA accounts transitions

• Ensure good standard of data is maintained across internal platforms

• Manage stakeholders ensuring consistent communication and knowledge sharing

• Create baseline regional reporting and train local teams for improved self-sufficiency

• Establish yourself as first point of contact for technology support and escalation management

This position maximizes our delivery platform investments while ensuring business users have support to effectively leverage digital tools, maintain data quality standards, and drive consistent outcomes across EMEA markets.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.