About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

                                   

Location: White Marsh, Maryland

Ingredion is seeking a Technical Service Technologist to support beverage innovation across the US and Canada by delivering hands-on technical expertise, developing prototypes, and creating customer-focused solutions in lab and pilot plant settings.

As a Technical Service Technologist, you will provide technical support and expertise to support customers for a broad range of food & beverage applications. The Technical Service Technologist will support our Beverage category in the US/Canada region, in new product development and creating customer valued solutions. The Technical Service Technologist will support developing/preparing food formulations and prototypes for various customer and business initiatives on a pilot plant and lab bench top scale utilizing Good Manufacturing Practices.  They will also perform research related duties as needed or assigned, support internal and external customer request; execute on analytical testing as well as document and prepare technical reports with guidance from manager. 

This role reports to the Sr Manager, Technical Service, T&HS, US/CAN

What you will do (Responsibilities): 

Support the Beverage Category Technical Service Team and support alignment with the business strategy and customer needs.

​Brings new technologies and solutions to customers by connecting and collaborating with internal and external customers.

Understands internal and external customers’ technical needs and supports Go-To-Market teams.

Supports prototype development & application tests.

Utilizes project management skills to manage and prioritize work, executing work packages & project plans according to shifting goals to align with business needs. Understands project priorities and workload to balance multiple demands and deliver projects on time.

Support the development and roll out of Customer, Sales and Marketing projects and initiatives.

Learn, utilize, and strengthen understanding of the function of our products and how they interact with other ingredients in a range of applications.

Understand packaged food markets and trends in different application segments with expertise in bakery and snack categories.

Responds to customer needs; proactively in seeking external knowledge to improve own understanding and work output.

Collaborates closely with our Sales, Marketing, and Global Applications teams as well as with individuals on our Customer Innovation Team.

Collaborates directly with customers via phone, face-to-face meetings, presentations, and at trade shows to develop new and creative food concepts, solutions, and product introductions.

What you will bring (Experience and Knowledge): 

Bachelor’s or Master’s degree in Food Science, Chemistry, Food Engineering or related scientific field, with hands-on exposure to product development in food and beverage settings.

Knowledge of beverage category and market is a plus.

Knowledge of common food processes, food ingredient functionality and ingredient interactions such as starches, sweeteners, hydrocolloids, fats, proteins etc., is a plus.

Ability to formulate products across a range of food categories

Demonstrated analytical and problem-solving skills required for formulation development, optimization, and troubleshooting

Previous laboratory pilot plant & bench top experience in a research food laboratory/product development environment is a plus.

Excellent written and oral communication skills. Demonstrated ability to write comprehensive technical reports and deliver technical presentations

Ability to work with cross-functional teams.

Ability to travel up to 30%

Who you are (Skills and Behaviors): 

You bring ability to work independently with limited supervision.

You have excellent planning and organizational skills.

You show ability to work with cross-functional teams.

Why Join Ingredion? 

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our successComprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-beingCareer Growth – Learning, training, and development opportunities, including tuition reimbursementEmployee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globallyEmployee Discount Program – Provides exclusive discounts on everyday products, services, and travel

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We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

Yes, Within Country

Pay Range:

$67,520.00-$90,026.67 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.