Primary Skills- Technicians Sr., image and deploy 500 laptop, workstations, maintain and repair.
Interview: Phone and Skype are okay. In-person interviews will be preferred!
JOB DESCRIPTION:
Relies on instructions and pre-established guidelines to perform the functions of the job. Works independently. Typically reports to a project leader or manager. Image and deploy 500 laptop and workstation systems throughout the state. Maintain and repair all program resources throughout the 55 locations statewide. Perform system patching, updates, refresh of operating system image. Installation of all peripherals, projectors, printers, camera's, sound equipment and recording devices. Configuring, installation, and support of all video conferencing systems. Configuring and maintenance of routers, switches, and bridge system for conferencing. Manage and coordinate calendars and scheduling tools for 55 systems and 500 computers. Conduct inventory and document hand receipts for all incoming and outgoing equipment. Coordinate staff support of all equipment and facilities for end users. Maintain data to support metric requirements provided to National Guard Bureau program management. Schedule and coordinate all audio and video conferences with owned locations and distant locations throughout the world. Prepare rooms for scheduled video or audio conferences. Coordinate issuance and return of loaned video and audio equipment, ensure equipment is properly set-up and taken down in support of conference requirements. Ensure classified video conferencing is conducted in appropriate areas and verify class level of all participants prior to connecting system. Ensure classified and un-classified conferences are tested prior to event date. Monitor all classified transmissions to ensure integrity of communication.
Skills Required: Hands-on with supporting Distance Learning Technologies to include Computer, technical experience etc. Communication skills. People oriented.
Experience Required:
Daily employee will make decisions determining most critical response needs from received requests. Employee will make decisions about scheduling of resources based on level of need and resources available. Software or hardware changes made to equipment in support of program or mission requirements. Large amount of lifting and bending is required, climbing ladders, working in small or high areas, use of tools typically associated with running cable, testing systems, or repairing computer or network equipment. Employee should be able to lift 50 pounds independently and up to 100 pounds with assistance to facilitate moving or installing equipment. Employee works with sharp tools and electronic tools daily. All of these tasks represent 75% of an average workday. 2-3 years’ experience is required.
Experience Preferred:
Background or knowledge in military or law enforcement is preferred.
High school graduate, college is not necessary but post HS training in computers is preferred. A+ certification, NW+ certification, preferred, Security+ required within at hire or obtained within 6 months of hire. US Secret clearance is required, applicants not eligible for a secret clearance are not eligible to work in this environment.
•A+ certification-NW+ is required.
Education Preferred: Bachelors’ Degree in Computer Science.