Technician Trainee, Home Solutions
Hy-Vee Food Stores
A+ Communications, Security & Home Solutions is a trusted leader in communications, security, audio/video, and automation control. Our experienced team specializes in customizing services to fit customers' specific needs, whether it be for home entertainment and safety or workplace productivity and security.
A+ Communication & Security
Job Title: Technician Trainee, Home Solutions
Department: A+ Communications
FLSA: Non-Exempt
General Function:
This role installs and services anything low voltage for the residential customer: Surveillance, Security and Audio/Video Systems. 10% travel outside of the local area.
Core Competencies:
+ Partnership
+ Growth mindset
+ Results oriented
+ Customer focused
+ Professionalism
Reporting Relations:
Accountable and Reports to: Manager, Home Solutions
Positions that Report to you: None
Primary Duties and Responsibilities:
+ Identify and manage safety hazards related to the home environment as well as maintaining project safety in accordance with specified safety guidelines.
+ Assists the Manager, Home Solutions with project planning, installation and service.
+ Demonstrates independent judgment and fiscal responsibility.
+ Communicates effectively; interacts well and builds trust with the project team, leadership, subs/suppliers; and demonstrates a sense of teamwork.
+ Reports to work on time and adheres to company policies and guidelines.
+ Takes the initiative to communicate and improve the company procedures and processes. Deals effectively with varying workload requirements, frequent changes, delays and/or unexpected events.
+ Consistently meets established quality standards.
+ Thoroughly test systems prior to turn-over to the client for first time use.
+ Continue to develop technical and analytical skills by working with customers, attending training and reading product manuals.
+ Maintain and protect all tools, equipment and material for assigned projects.
+ Present a professional image to the client.
+ Must be able to regularly lift and/or move up to 100 pounds.
+ Must be familiar and comfortable working at various elevations using a ladder and/or man-lift.
+ Pass a DOT Physical/Drug Screen and continue to hold a DOT Class C license certification.
Secondary Duties and Responsibilities:
+ Other duties as assigned by Management.
Education and Experience:
High School or equivalent is required. Must be experienced with home theater A/V; multi-room stereo; networking and carry a NICET I or NBFAA certification.
Physical Requirements:
+ Level 4 – Heavy Work according to the Department of Labor Weight Classifications with the primary functions being heavy lifting in nature.
+ Frequent to constant lifting, carrying, kneeling, stooping, squatting, crawling, climbing, reaching, pushing and pulling.
Working Conditions:
Private home atmosphere with frequent interruptions
Equipment Used to Perform Job:
Proficient use of I-pad and laptop computer with Microsoft Office, Man-Lift, employee-supplied hand tools.
Looking to join our team of experts? Apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
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