Technician I Customer Service Print (https://www.governmentjobs.com/careers/leecounty/jobs/newprint/5214597) Apply  Technician I Customer Service Salary $19.23 - $24.52 Hourly Location Fort Myers, FL Job Type Full-Time Regular Job Number 07823PC Department D O T Operations Opening Date 01/29/2026 Closing Date 2/8/2026 11:59 PM Eastern FLSA Non-Exempt + Description + Benefits + Questions Description Lee County is hiring a Technician I Customer Service for our Transportation team. In this job, you will help keep our roads and neighborhoods safe. You will check county property, answer requests from citizens, and help crews with plans and information. This job is great for someone who likes working outside, solving problems, and helping the community. Duties and Responsibilities What You Will Do + Work outside most days to check roads, sidewalks, and drainage areas. + Respond to requests from citizens and make sure all information is correct. + Talk with people by phone, email, mail, or in person to: + Answer questions + Get details about problems + Give updates on projects + Send requests to the right staff or agency when needed. + Look up maps and records to find information for projects. + Make work plans for crews to fix problems. + Act fast when there is flooding or a safety issue. + Enter requests into the computer and keep records up to date. + Help crews with maps and information. + Write letters or emails to customers and other agencies. + Inspect drainage areas and other county property like roads, bridges, and landscaping. + Drive an all-terrain vehicle for inspections. + Work with other departments and contractors on projects. + Do other tasks as needed. Education, Experience, Licensing What You Need + High School Diploma or GED, or similar education and experience. + One (1) year of experience in construction, maintenance, or similar work. + A valid driver’s license and good driving record. Preferred: + Experience with roads, bridges, or drainage systems. Extra Skills + Able to drive an all-terrain vehicle. + Know how to use simple tools like: + Laser level (to measure slopes) + Radar tool (to find pipes underground) Supplemental Information Work Schedule: Monday–Thursday, 7:00 AM – 5:30 PM Why Join Us? Your work will help keep Lee County safe and running smoothly. You’ll get good pay, great benefits, and a strong retirement plan through the State of Florida. Most of all, you’ll be part of a team that cares about the community. About the Department The Lee County Department of Transportation takes care of roads, bridges, drainage systems, and other important parts of our county. We work hard to keep everything safe and in good shape for the people who live here. About Lee County: Lee County is located in beautiful Southwest Florida and is home to over 800,000 residents. We are dedicated to serving our community with high-quality services and a focus on sustainability and innovation. Join us in making Lee County a great place to live, work, and visit. Find out more about Lee County at Lee County Government (https://www.leegov.com/) . EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply. Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area. Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria. Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both. Below is a brief breakdown of what's included in the benefits package that is offered to our employees. For a more detailed look into our benefits package, please click visit our webpage at www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/FULLTIME%20ACTIVE%20LCBOCC%202024%20Plan%20Year%20OE%20Guide%20FINAL%20AON%202023.09.12.pdf. To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdf Health Benefits: • Medical Insurance • Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits. • Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available. • Dental Insurance • Vision Insurance • Flexible Spending Accounts • Medical Reimbursement Account • Dependent Care Reimbursement Account • Pharmacy, including Mail-Order Pharmacy • Informed Health Lines (Nurse Hotline) • Basic Life Insurance (1x or 2x Annual Salary at no cost to employee) • Optional Life Insurance • Long-Term Disability (60% of pre-disability salary at no cost to employee) • Short-Term Disability • Sick Leave Pool • Flu vaccinations • Wellness Programs Financial Benefits: • Florida Retirement System (FRS) • Two Retirement Plan Options: 1) FRS Pension Plan (Defined Benefit) 2) FRS Investment Plan (Defined Contribution) • Deferred Compensation (457) Plans • Financial Savings/Management Programs • Eligible for membership with Suncoast Credit Union • Employee Leave Benefits • Holiday Pay - 11 Paid Holidays Annually • Paid Sick Leave • Paid Vacation Leave • Bereavement & Civic Duty Leave • Family and Medical Leave • Military Family & Medical Leave • Educational Leave Employee Assistance Program Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents. United Way 2-1-1 (Lee County Employee Resource Program) Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors. Educational Assistance Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform. 01 Do you possess a valid driver's license with an acceptable driving record? + Yes + No 02 How many years of experience do you have in construction, maintenance, or a similar field? (Please include this experience in the Work History section of your application.) + None + Less than 1 year + 1–2 years + 3+ years 03 Which of the following have you worked with? (Check all that apply) (Please include this experience in the Work History section of your application.) + Roads + Bridges + Drainage systems + Sidewalks + Landscaping + None 04 Which tools or equipment have you used? (Check all that apply) (Please include this experience in the Work History section of your application.) + Laser level + Ground-penetrating radar + GPS or mapping software + All-terrain vehicle + None Required Question Employer Lee County Government Address P.O. Box 398 ATT: Human Resources Fort Myers, Florida, 33902 Phone (239) 533-2245 Website https://www.governmentjobs.com/careers/leecounty Apply Please verify your email address Verify Email