**Location: Boise State** + We are hiring immediately for a part time **TECHNICIAN, AUDIO VISUAL** position. + **Address** : Boise State - 1910 W University Drive, Boise, ID 83725. _Note: online applications accepted_ _only_ _._ + **Schedule** : Part time Monday through Friday shifts. More details upon interview. + **Requirement** : One year experience with marketing and advertising. + **Pay Range:** $25.00 per hour to $28.00per hour. **We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to 75000 and **search requisition ID** **number** **1506332** . _The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:_ _http://olivia.paradox.ai/moSkg_ Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today! **Job Summary** **Summary:** Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs. **Essential Duties and Responsibilities:** + Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary. Also responsible for gathering information from email and phone communications and distributing to the assigned contact. + Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager to take corrective action. + Provides technical assistance for all meetings and customers that require tech services for their events. + Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations. + Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database. + Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio. + Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation. + Offers assistance in operation of equipment and helps solve problems if customer is unsure of requirements. + Educates the staff and customers on the basics of all AV equipment in the facility. + Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms. + Communicates with co-workers and service partners to ensure updated information is shared. + Assists with conference room set-ups, break downs and any other areas where assistance is needed. + Keeps the A/V storerooms organized and well managed. + Performs other duties as assigned. **Qualifications:** + Minimum of one year of experience supporting audio visual for events. + Proficient computer skills and knowledge of office technology/equipment. + Excellent written and verbal communication skills. **The Benefits** We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits: + Opportunities for Training and Development + Retirement Plan + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: + Medical + Dental + Vision + Life Insurance/AD + Disability Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) _Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,_ click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ChartwellsHED.pdf) _or copy/paste the link below for paid time off benefits information._ _https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ChartwellsHED.pdf_ _Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year._ **Our Commitment to Diversity and Inclusion** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace.