Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job DutiesWrite and edit customer-facing documents such as user guides, help systems, and release notes that are appropriate to specific purposes and audiences.Define content structures, delivery solutions, and release plans for your product area.Developing and delivering technical contentInterview, research, observe, and test to capture and synthesize source material.Evaluate publications and delivery methods for quality, accuracy, and usefulness.Collaborate with and lead cross-functional teams on content-related projectsHelping define coverage plans based on writer capacityAnalyzing business processes including activities to develop, communicate, and manage content plans for new product releasesWorking with internal business partners to gather information and synthesize source materialArchitecting customer-facing content appropriate to specific purposes and audiencesPreparing and publishing software user guides and help systems on a quarterly and periodic basisGuiding project team members on Global Digital Technical Publication’s release process and toolsProviding transparency to all elements of a project to leadership, collaborators, and resourcesCollaborating on crafting and implementing solutions to improve our ways of working including assisting content conversions to standardized authoring tools

EducationBS/BA in writing- or science-related field, or the equivalent combination of experience and education.Experience6+ years of technical writing experience.Professional experience in electron microscopy, life sciences, or related scientific field preferredSolid experience working within Agile software development environments.Sophisticated knowledge of structured authoring and single-sourcing, particularly using Mad Cap Flare and other XML-based authoring tools.Detailed experience with GitLab, HTML, and CSS.Successful project leadership in cross-functional, cross-cultural international work teams.Strong communication and interpersonal skills with a history of developing positive relationships.Proficiency in English, both verbal and written.Demonstrated attention to detail.Reliably self-motivated and comfortable working independently.