Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Technical Writer

At Thermo Fisher Scientific Inc., we present an outstanding opportunity for a Technical Writer in our Engineering team. This role positions you at the forefront of constructing and maintaining world-class product information for our Lab Automation (LA) hardware and software product lines. Join us to work closely with innovative R&D teams and develop flawless HTML5 help systems, training videos, and other educational resources aimed at empowering our end-users!

Essential Duties and Responsibilities

The Technical Writer will be responsible for:

Crafting outstanding product information for various robotics and automation software products.Crafting customized, client-specific HTML5 system guides.Coordinating the translation of product information into multiple languages.Maintaining product information for the library of software drivers used by the LA group.Drafting IQOQ procedural documentation for use by LA field service technicians.Facilitating the transition from a PDF/print documentation library to an HTML5-based help system.Developing procedural videos and other multimedia educational resources.Mentoring junior technical writers and providing instruction regarding procedures, tools, and standards.Performing regular copyedits and substantive reviews, and offering constructive feedback to other team members.Participating in R&D team meetings, trainer and service technician debriefings, and SME interviews.Proactively identifying new product developments that require documentation.Tracking and recording product information-related tasks and projects.Implementing various documentation process-improvement initiatives.Assisting with other documentation-related projects, as needed.

Requirements

The ideal candidate will possess:

Three-to-five years’ experience in Technical Communications or a related field.A degree or equivalent experience in a Communications-related field.More academic certifications and/or expertise in producing video, e-learning, and other multimedia content.Having a background in pharmaceutical, software, engineering, regulatory, or other science-related fields would be advantageous.

Knowledge & Skills

The ideal candidate will showcase:

Advanced written and oral communication skills.Proficiency in the English language.Proficiency with MadCap Flare and its supporting applications.Familiarity with TechSmith Camtasia (preferred) or an equivalent video-editing application.Understanding of HTML5, CSS, and XML in an authoring environment.Strong organizational, planning, and time-management skills.Interest in learning on the job and quickly applying new knowledge and skills.Ability to provide constructive criticism and mentor junior team members.Having familiarity with translation and localization is advantageous.