Technical Support Tech I
Kforce
Kforce has a client in Seattle, WA that is seeking a Technical Support Tech I.
Responsibilities:
* Provides support to end users on a variety of issues
* Identifies, researches, and resolves technical problems
* Responds to telephone calls, email and personnel requests for technical support
* Documents, tracks and monitors the problem to ensure a timely resolution
* Relies on instructions and pre-established guidelines to perform the functions of the job
* Works under immediate supervision
* Primary job functions do not typically require exercising independent judgment
* Typically reports to a supervisor or manager
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