Heidelberg, Not Location Specific, Germany
18 hours ago
Technical Support Specialist (m/f/d)

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

EL Sales Supp. Mgr.-Configur.&Quotation


 

The work model for the role is: onsite / #LI Onsite
 

Key responsibilities


In this role, you will have the opportunity to support the sales organization and its customers in determining the most technically appropriate and cost-effective solutions. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.

Main stakeholders are all the customers in the German Region under certain circumstances outposts from our customers in the EU.

 

You will be mainly accountable for:

Offering technical advice and providing comments on enquiry specifications for customers/channels/Sales Engineers regarding ABB’s products/systems/applications.Providing technical support during technical meetings, product presentations, and negotiations.Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries.Delivering product/solution/service-related training; and supporting the managers in preparing and validating the technical articles to publish.



Qualifications for the role

You are learned to work with the relevant tools for this position and the productsWe expect independent technical induction in application software and knowledge of standards relating to our relevant product portfolios.Ability to demonstrate your experience in advanced skills and you have 2 years of experience in specified product rangeDegree required as electrical engineer and demonstrated track record in the market electrical Industry, OEM, Building technologyYou are at ease communicating in German (C2) and English (B1)


 

Benefits
 

ABB Employee Stock Acquisition Plan (ESAP)Learning & training opportunitiesABB Children's Holiday HomePersonal coaching offers

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

+49 (0) 621 381 3500

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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