Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
The Opportunity
The position of Technical Support Specialist II is within our Cardiometabolic & Informatics Business Unit located in Pomona, California. This position will provide technical support functions within our Drugs of Abuse manufacturing facility. The position will primarily be focused on participating in simple to moderate complexity short-duration projects, product improvements, change control processes, investigations and resolving technical issues in coordination with other department. This position will also conduct verification or validation study for new or modified material and generate report.
Responsibilities
Has a good knowledge for each process of products testingFamiliarity with all aspects of productConducts experiments of simple to moderate complexity projects, seek advice when needed from more experienced colleagues for more complicated technical and design challengesPossesses and applies knowledge of principles, practices, and procedures of particular field of specialization to the completion of simple to moderately complex assignments.Provides manufacturing support by reviewing and analyzing data to determine manufacturing issues and trendsMay plan and work on projects of smaller complexity under supervision.Perform customer complaint investigation and write reportStrong English written and verbal communication skillsBe able to prioritize and handle multiple tasks and responsibilities, attention to detailsModerate computer skill and moderate knowledge of MS Excel and MS WordUse Agile to issue quality incidence; perform root cause investigation and write investigation reportTest product, compile data, perform data analysis and prepare reports for product improvements and investigationsReviews and dispositions non-conforming material by utilizing quality tools and by developing knowledge of manufacturing practices and proceduresDevelops and implements process improvements by researching and validating changes in processes/equipment and test methods to improve yield and/or reduce cycle time per established proceduresSupports process development during new product introduction by defining traceability and inspection requirements, developing statistical process control criteria and developing manufacturing instructionsMaintain records of laboratory activities in a professional, accurate mannerReport progress and results to manager on a regular basisAble to solve process-related questions/problemsWith guidance from more experienced colleagues can write verification and validation protocols and reportsReview, edit and process changes to controlled documentation such as procedures, forms, etc., in an electronic document management systemUse Microsoft Excel and Word to compile test data, perform appropriate analyses and write technical report/documentation such as deviation reports, validation protocol and trend analysesUnderstands and is aware of the quality consequences which may occur from the improper performance of their specific job; has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing, and testing activitiesResponsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices; build productive internal/external working relationshipsCarries out duties in compliance with established business policies
Required Qualifications
Preferred Qualifications
Knowledge and ability to use MS Office and other manufacturing systemsAdaptable and willing to take on multiple new tasks and responsibilitiesIndependent collaborative self-starter with the ability to make appropriate quality-related decisions in real timeProcess orientated, Logical, analytical, meticulous, highly organized and able to analyze data & implement solutionsProven ability to work effectively within a team environment while satisfying individual responsibilities and objectivesWhat We offer
At Abbott, you can have a good job that can grow into a great career.
We offer:
A fast-paced work environment where your safety is our priorityProduction areas that are clean, well-lit, and temperature-controlledTraining and career development, with onboarding programs for new employees and tuition assistanceFinancial security through competitive compensation, incentives, and retirement plansHealth care and well-being programs including medical, dental, vision, wellness, and occupational health programsPaid time off401(k) retirement savings with a generous company matchThe stability of a company with a record of strong financial performance and a history of being actively involved in local communitiesLearn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal
The base pay for this position is $29.15 – $58.35 per hour. In specific locations, the pay range may vary from the range posted.