Technical Support Specialist (Full-Time) 🔍 Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/75821/other-jobs-matching/location-only) 📁 Information Technology (https://ga.referrals.selectminds.com/landingpages/information-technology-opportunities-at-team-georgia-2) 💼 Atlanta Technical College 📅    Jan 21, 2026 Post Date Apply for Job Share this Job Sign Up for Job Alerts Atlanta Technical College (ATC) is seeking highly qualified applicants for its Technical Support Specialist (Full-Time) position in the Information Technology division. This position is located on Atlanta Technical College’s main campus, just south of Atlanta. Under the general supervision of the IT Service Manager within the Information technology Division, the Technical Support Specialist (Full-Time) is responsible for supervising the provision of technical support services for faculty and staff . Duties include, but not limited to: · Directs the processing and response to helpdesk calls from administrators, faculty and staff. · Serves as lead technician and provides services to technology users. · Installs Microsoft operating systems and applications software. · Maintains and repairs computer network, workstations and peripheral equipment including performing troubleshooting functions. · Determines computer and/or network hardware and software problems. · Researches and investigates new technology products for PC networking, software and hardware products. · Communicates accurate information to department staff and outside entities. · Assists with the installation of fiber and copper cabling to include hone cabling. · Develops and conducts training programs on hardware, software, and network. · Serves on appropriate ad hoc committees ; and · Performs other duties as assigned by the Information Technology Leadership team . COMPETENTCIES : · Knowledge of computer and network hardware, operating systems, application software, and network infrastructure · Knowledge of information security practices and technology · Knowledge of the acquisition and deployment of computer software applications and technology hardware · Knowledge of the tools and techniques used in the diagnosis and resolution of computer software and hardware operating problems · Skill in the provision of customer services · Skill in the training and supervision of personnel · Skill in the operation of computers and job-related software programs · Decision making and problem-solving skills · Skill in interpersonal relations and in dealing with the public · Oral and written communication skills Minimum Qualifications : Must possess and demonstrate an Associate’s degree from an accredited college or university AND three (3) years of related work experience. *** NOTE: Experience may substitute for degree on a year-for-year basis. PLEASE UPLOAD A RESUME, TRANSCRIPT(S) AND CERTIFICATIONS. BACKGROUND SCREENINGS ARE CONDUCTED PRIOR TO SCREENING. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Equal Opportunity Employer : As set forth in its student catalog, Atlanta Technical College does not discriminate based on race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, 404.225.4446. Email: tpaggett@atlantatech.edu . To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, 404.225.4446. Email: tpaggett@atlantatech.edu . Faculty and staff with questions about equity or reasonable accommodation should contact Georgina Dumay, Director, Human Resources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. gdumay@atlantatech.edu . Do not send résumés to any of the email addressed above, they will not be opened or reviewed. Associate's degree *and* Three (3) years of work related experience Note: Experience may substitute for the degree on a year-for-year basis. Additional Information + Agency Logo: + Requisition ID: INF02TA + Number of Openings: 1 + Advertised Salary: $54,000 Annually + Shift: Day Job + Posting End Date: Feb 20, 2026