Location: 2727 N Central Ave, Phoenix, Arizona 85004
Since 1945, U-Haul has been serving do-it-yourself movers. The U-Haul Alarm Center monitors burglary and fire system in U-Haul stores located across North America twenty-four hours, seven days a week. Our technical support team has a strong reputation for reliability, knowledge, and courteous service.
Current shifts available:
Monday - Friday from 7:00 AM - 3:30 PM
Technical Support Specialist Responsibilities:
Providing remote assistance during the installation or repair of burglar alarm, fire alarm, and surveillance systems and equipment.
Taking charge of each call and determining efficient paths to resolution.
Responding to and handling technician concerns and inquiries
Remotely obtaining surveillance camera footage for requests made by various internal departments.
Qualifications:
Comfortable working in a professional corporate environment
Dependable and responsible
Confident in learning and navigating various computer programs
Eager to learn
Have no criminal record
Do not abuse drugs or alcohol
Customer service or technical support experience preferred
Compensation:
Starting wage is $18.50 per hour. Annual reviews and increases based upon merit.
Pay is bi-weekly
Education/Training:
High School Diploma or equivalent
Work Hours:
Full time
Training is provided to ensure every member of our team succeeds.
Benefits:
Health insurance/benefits (including medical, dental & vision)
Subsidized gym membership (including paid fitness classes)
Life insurance
Employee Stock Ownership Plan (ESOP)
Business and travel insurance
Met Law Legal program
MetLife auto and home insurance
Discounts on Apple products, cell phone plans, hotels and more
Commuter benefits program
401k options
Paid holidays, vacation and sick days
In-house cafe featuring options for all diets
24-hour physician available for kids
Community volunteer opportunities
AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need-to-know basis.U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.