Ecolab is seeking a Technical Support Specialist to join its industry leading Food & Beverage team. We are increasing food safety and product quality, enhancing sustainability, and boosting operational efficiency. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers.

What’s in it For You:

Join an ambitious, award winning company with excellent scope for career progression and developmentThe opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environmentsThe ability to make an impact and shape your career with a company that is passionate about growthThe support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our bestWork with some of the market leaders in the food and beverage industryAccess to best in class resources, tools, and technologyThrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.

What You Will Do:

Design and conduct self-initiated studies, making recommendations based on findingsApply a broad base of scientific and engineering principles, theories and concepts to your work.Provide top technology expertise and apply a broad base of knowledge to resolve complex customer sanitation or related problems.  Provide leadership on Sanitation related projects, which are unusual, or which are beyond the expected ability of our Account Managers and District Managers.Train internal and external customers in technical applications of Food & Beverage products, programs and systems.Provide technical support related to the following areas: Operational Savings (TVC – Total Value Created)Troubleshooting of Sanitation Related ProblemsCIP OptimizationIn-plant TrainingFactory AuditsCommunicate to the local field sales team and management, techniques and general information regarding products, services, equipment and procedures.Provide verbal and written Hub reports detailing the recommendations that are made to customers or F&B associates.Develop new programs for improved sanitation products, procedures or services and assist in the development of new plant proposals.Plan and manage, within given budget parameters, development of programs for improved sanitation or related products, procedures and services.Coordinate field testing of new products or procedures as assigned in conjunction with R&D, CAM and Marketing Teams.Develop and maintain technical liaison with designated corporate account contacts in Quality, Engineering and Food Safety.Provide recommendations related to safety standards and protocol.Attend designated corporate account meetings as they relate to Corporate QBR’s, Customer Quality meetings, and Food Safety Meetings.

Position Details:

This is a remote position and the candidate can live anywhere in the USRoute territory will include: The US

Minimum Qualifications:

High school diploma5 years of related experience working in a technical support roleMust have a valid Driver's License and acceptable Motor Vehicle Record

Preferred Qualifications:

Bachelor’s Degree

Annual or Hourly Compensation Range

The total Compensation range for this position is $100,300-$150,500 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

 

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.  

Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.