At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **Responsibilities:** Learn, develop, and maintain technical aptitude across CHVAC products and systems. · Provide reactive and proactive technical support to sales, projects, and service departments. · Oversee commissioning projects that are new product, high value, and critical applications. · Provide engineering support to service and sales departments. · Liaise with the relevant factory regarding technical issues, diagnosis, and resolution. · Liaise with service managers and FSR's on technical/warranty issues & updates. · Source and distribute accordingly service bulletins relating to product range. · Travel nationally/internationally as required to assist with technical/ warranty issues. · Distribute/develop and present training packages relating to product range/HVAC industry. · Maintain active presence in the field assisting with commissioning, warranty, and technical jobs. · Liaise with contractors around commissioning and warranty requirements. · Ensure commissioning projects completed to customer satisfaction. · Identify, document, communicate and maintain updated work instructions and procedures for servicing, repairs, warranty, and commissioning. · Auditing and assessment of warranty maintenance and commissioning allowances. · Provide technical information and support on latest chiller/controller retrofits, upgrades, and remote monitoring. · Assist in resolving outstanding warranty claims and disputes with customers. · Assist with parts identification and alternative sourcing. **Key Competencies:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.