Soft Services Supervisor - Swiftwater Job ID 231440 Posted 29-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Engineering/Maintenance, Facilities Management Location(s) Swiftwater - Pennsylvania - United States of America CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. **What You’ll Do:** As a CBRE Soft Services Supervisor, you will: Act as a liaison with technical business leaders, facilities managers, and internal/external clients to forecast workload demand and the work that needs to be completed. Manage, plan, coordinate, schedule, and supervise the workload, deadlines, and day-to-day activities of the support team to ensure effective service delivery. Prioritize and lead vendor meetings, ensuring clear communication and accountability. Oversee vendor management and performance, holding vendors accountable to service standards and contract terms. Conduct regular safety and operational inspections to ensure compliance and mitigate risks. Maintain site cleanliness and hospitality standards, promoting a welcoming and professional environment. Resolve conflicting priorities in collaboration with business leaders. Apply advanced knowledge to improve processes and achieve departmental goals. Coach team members to develop expertise and uphold CBRE RISE values. Influence collaborators and contribute to cross-functional objectives and operational plans. **What You’ll Need:** + High School Diploma or equivalent experience, GED, or trade school diploma with 5–8 years of proven experience. Equivalent combinations of education and experience will be considered. + Prior supervisory or shift leader experience, ideally in running large sites and multiple vendors. + Strong multitasking and organizational skills to handle diverse responsibilities effectively. + Proficiency in Microsoft Office Suite, especially Excel and Word. + Ability to meet physical demands including stooping, standing, walking, climbing stairs/ladders, and lifting/carrying loads of 50 lbs. or more. + Innovative approach with the ability to develop and implement new solutions. + Strong problem-solving skills with the ability to address complex challenges. + Advanced math skills for financial and operational calculations. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)